Tour was well coordinated by the Happy to Explore team. Very good experience in Munnar & Thekkady (Periyar). Hotels were satisfactory. Food was good. The car & driver were good & punctual. Had mixed experience in House boat in Alleppy. The cruise part was good. Upkeep of house boat was poor. The linen in house boat was not very clean. Toilet of house boat was smelling fowl.
Booked non Ac rooms
11 Sep 2022
They have booked few AC and few AC and after questioning they said u asked for 3 star rating rooms so this is their response if thats the case then y did they booked few ac rooms they should have to inform customer clearly before the start of journey we thought all are AC after going their they said its non AC so again we paid extra Money and stayed in AC room
Happy To Explore replied:
12 Sep 2022
Mam every 3 star hotels not having A/C . Some of them having A/C and some of them not having A/C. Mam and also while discussing you haven't told we need A/C everywhere and we also not committed and everywhere you got A/C except in 1 place in kanyakumari. I hope that is not a big deal , thanks for ur review and it will help us to provide best service in future.
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