the trip was supposed to be our honeymoon trip to kerela but was made full of tensions and apprehensions especially by Ms. Pavithra. This woman is rude to the customers, keeps on dodging and has absolutely zero manners. She keeps on talking and listens nothing. If by any chance she has called you or dealing with your trip management kindly delete her contact and definitely choose another travel management services. To begin with, this travel agency only knows how to extract money, whatever was promised was not delivered, they even didnt pay completely to the hotels that they booked and we had to pay in person when we reached the hotel. This travel agency didnt bother to even make a single call at the end of the day to check if everything was fine with their customers or not , all they did was to call to transfer money that too on urgent basis. When complaint was made to them they were completely unapologetic towards the issues and shrugged it away saying it a minor issues. A complete mismanaged travel agency, waste of money and time and total waste of happiness.. Ms pavithra should choose to do some other job certainly and learn some manners at foremost. For sure Ms Pavithra is a maniac off her medication support.
I give this travel agency zero stars. Pathetic.

PS: DONOT , I REPEAT, DONOT CHOOSE THIS AGENCY FOR YOUR TRAVEL.
PPS: attaching herewithin screenshots of other customers who had faced same issues with Ms. Pavithra and this travel agency.

We Mr.G.Jeyaraj and Mr.Mohandass would like to write a few of appreciation about our tour to ernakulam.we enjoyed the tour much.the success of the tour was possible only because of your nice arrangements.the travelling vehichle was convinent.a special word should be mentioned about the driver.he was gentle and good mannered.our lodging in alappuzha was very neat and satisfactory.our stay in boat house also was satisfactory.though we expected more keralian menu,the food that they provided were good and tasty.a word of honour,that i myself feel it is very cheaper one for a common people we will certainly recommend your tour group to our family and our friends . goodbye

It was an amazing 5N/6D experience to munnar,Thekkady,Alleppey and Cochin.Thanks to the tour coordinator Pavitra mam who provided all the assistance through out the trip.Hotels provided were the best which you can get in your package.Houseboat was also the chosen one.There we get candle light dinner with cake.Food quality was excellent at the houseboat.Overall It was a trip worth remembering.In the future,If We plan any trip,we will approach directly to "Happy to Explore".Thanks alot!

Boat house was too old compared to neighbouring boats and literally the staff was not having any clue of the stuff added in the package, they just ignored those things whenever we asked and the cake they provided was Full of ants (already sent pictures)
Spoiled our celebration....
Even after pointing happy to explore was just concerned of taking the remaining package amount which i paid by their time limit.....

And the hotel AJ park was our next stay hotel was not aware of the package stuffs, later they communicated and fixed it ...

And am i the only one felt like there were bed bugs somewhere in my stay
Not sure whether it's there from boat house or hotel...... I had insects bites after returning......

Had a very good experience from Happy to explore team Ms.pavitra who helped to curate the plan and itenary for my trip and also allowed multiple customisation, the staff and hotel selection was very good and before booking my kerala package by seeing one negative review i asked Ms.pavitra she completly explined the things what happend and the she followed her words very helpful and we had a great time in kerala , we all 8 menbers 4 couples visited kerala for 8night 9 days trip full kerala trip I booked 3 star package and driver was very very good supportive ,worth money

Thank you Ms.pavitra for you making our honeymoon trip so special. Especially driver is so good person Mr.antony I will surely recommend you in future

I have booked flight tickets from kochi to mysore. But the flight service was cancelled on that day. Airlines company refunded the amount to this agency account. Santhosh told me you will get refund after 45 days.But after 85 days of cancellation also this company is not willing to refund.Pavithra and Santhosh used assure that you will get today, afternoon, night like this. After completion of assurance time they will not receive a call not respond for our message. So,don't trust this Agency.Many agencies are working gently please go with that kind of companies.

I have never experinced such a very bad trip in my life time, will never ever recommend your Travel agent to anyone. Mainly Pavitra & Vishnu they are not fit to be coustomer relation team.
Not properly organized, very Bad cab arrangements. Made all of us to feel very Bad.
I am an Adminstartion Manager from Cisco Systems,, but my 1st trip with Happy To explore was very very bad. Thought to recommend to my employees, but luckly learnt good lesson from your team.

Never ever organize such a bad trip to any of your coustomers in Future.

Tour was well coordinated by the Happy to Explore team. Very good experience in Munnar & Thekkady (Periyar). Hotels were satisfactory. Food was good. The car & driver were good & punctual. Had mixed experience in House boat in Alleppy. The cruise part was good. Upkeep of house boat was poor. The linen in house boat was not very clean. Toilet of house boat was smelling fowl.

They have booked few AC and few AC and after questioning they said u asked for 3 star rating rooms so this is their response if thats the case then y did they booked few ac rooms they should have to inform customer clearly before the start of journey we thought all are AC after going their they said its non AC so again we paid extra Money and stayed in AC room