Tourbirds (Pvt) Ltd

What's Good: Communication was spot on from day 1. Mr. Zaheen has excellent communication skills and was ever-ready to answer all our questions no matter how trivial.
2. He was extremely polite and courteous and explained in detail, our iteniary and suggested changes wherever necessary.
3. Very well connected in Srilanka and offered us the best chauffeur and very comfortable travel during the course of our trip.
4. Zaheen makes it a point to meet with all his clients and this is a very good thing in my opinion as it makes us feel all the more special and adds just that personal touch.
5. He also made it a point to keep in touch with us during the whole trip asking if we were comfortable throughout he journey.
6. Hotels were decent at most places including a good spread of items on the menu.
7. Overall Tourbirds and Mr.Zaheen in particular offered us the very best service and thanks to him, we take back very fond memories of this place, back to India. Keep up the great work your are doing and we definitely hope to be back and we would gladly recommend your tours to our friends and family.

Cheers!
⭐⭐⭐⭐⭐
(5 Star Rating for Zaheen and team)
What's Not Good: As any great travel agency, there are always areas where one can improve and I appreciate that Tourbirds and Zaheen take feedback constructively and work on ways to improve.
1. One issue we had with our hotel at Mirissa ( Mandara Resort) was that there was no lift facility and we were alloted a room on the 2nd floor, making it very difficult for my aged mom to travel up and down. Please be more mindful of this the next time.
2. The gala dinner which we looked forward too had absolutely nothing on the menu for vegetarians at our Hotel in Colombo.( Hotel MaRadha).We literally had just fruits for dinner that day and it was not just us but a lot of other guest who were complaining about the limited menu for vegetarians . Please ensure that you give feedback about this to the hotel.
3. Also Driver accomodation should be looked into more seriously, as some of the hotels lacked in basic amenities and hygiene. At Colombo, the hotel did not have a facility for drivers to camp the night and hence our driver had to find a room 8-9 kms away from the Hotel.

We embarked on a 6N7D trip to Sri Lanka that covered Colombo, Kandy, Nuwara Eliya and Bentota. There were many memorable experiences like the visit to the Elephant Orphanage, the Moon Plains, The Bird Sanctuary, the Turtle Conservation Centre, and the various water sports in bentota, which the kids enjoyed thoroughly. The trip was also made memorable by our driver and tour guide, Mr. Rashid Ali, who was knowledgeable, soft-spoken, and very helpful. He took us to good spots, asked us to engage with good vendors and suggested great food during our trip. Overall, the experience was smooth, the hotels in the package were great and we thoroughly enjoyed ourselves. Thank you for a good time.
Food options at Earl's Reef, Bentota were dismal.

TourBirds and their travel teams Mash, Zaheen and driver Sahab are very professional and trustworthy.... All the arrangements was done properly( much professionally) hotels, pick up from Airport, sight seeing places, taking us to restaurants, doping us back to Airport (7 nights and 8 days) was excellent... Had a great time with my family and credit to goes to TourBirds.

It was a amazing family trip for me and my family. We visit all the palaces very relax. Tour plan by Tourbirds was excellent -food, accommandation and places. Very helpful tour organizer (Mashroor) and driver (Ahmed). Thanks for tourbirds for the memorable trip.

It was nice and pleasent experience and the guide cum friend was the most awesome guy and it was well planned journey from travel and whenever I come here I wish to take there travel.

*****
Before I proceed further, me and my wife convey our sincere thanks to Tourbirds for making our tour memorable one. We had been traveling a lot but this outing was totally different and you were the one who made the difference.

Bentota beach and Tropical Life Resort Dambulla location and accommodation arranged by you, were really good. Wished we could have stayed a bit longer. Nuvara Elea was very scenic. It was good arrangement that took us to religious places associated with Hindu religion. Tooth relic temple in Kandy was also nice and looked beautiful at night. Visit other places arranged in itinerary were worth visiting.

Dhananjaya Cab Driver/ guide was really nice. He explained history of every place visited before we started the journey. It made us easy to understand the background and importance of every place. He appears to be a professional tourist guide.

My best wishes to you. Keep it up.
Joginder Jyoti
Deputy Commissioner (Retd)

Tourbirds is the most genuine and best travelling agency which I have experienced from my own. I am very happy with all the services which I have got. Few points are -

1. 24/7 query resolution by Mr Mash, to whom I have coordinated from Dubai and India.

2. Mr Mash Helped me to book the most amazing hotels of the Srilanka.

3. Excellant services provided my Mr Shab (Driver). Very nice person, always came on time whenever we asked for. We didn't even hired any photographer seperately as he was there all the time to click our pics apart from his main job, very much appreciated. Super talented and very humble and calm. Me and my wife both were very comfortable when he was there. 50 stars for this man.

3. Everything was fantastic - food, hotels, ambience, crowd, places like - Kandy, nawrelia, bentota, colombo.

We are absolutely happy with the services of Tourbirds Pvt LTD.

Regards,
Sajjan Harsh.
(Happy customers)

Thanks to the tourbirds team for making my trip to Sri Lanka a memorable one,for always providing me with the best guide.

I traveled solo to Srilanka . Thank you tourbirds for arranging a safe trip . All the hotel arrangements were great . My guide was extremely friendly and helpful . The food was great , country is beautiful and tourbirds made sure I had an amazing trip . Thank you ☺️

Very well organised trip of srilanka for 10 days. Hospitality was great, very good tour. If you ever plan for Srilanka trip, contact tour birds for awesome memories.

The hotel locations selected were really great. Mash'Al has done a great job in organizing the whole trip. The whole trip went smooth and no complaints. Looking forward to future tours with Tour Birds Pvt. Ltd

There are no comments available for this review.

Our trip to Sri Lanka for 7 days was excellent. We enjoyed a lot. We were provided a luxury car from arrival to departure. Hotels were excellent. We were taken care of very well. I’ll always recommend to my friends.

Our trip ( 6 days/ 5 nights) was very well arranged and coordinated by M/S Tourbirds (Pvt) Ltd. Right from the arrival gate in Colombo till departure, they have taken care of things excellent. Itinerary, Hotels and food stop-over in very decent restaurants were coordinated well. Our Hotel stay in kandy and Colombo was memorable. The Driver took us to the place pleasantly and made all efforts to make us comfortable in the trip. It was a memorable trip for us in Srilanka. Thank you tourbirds!

Wish tourbirds (Mr.Mashal) team a good luck!

There are no comments available for this review.

Our 5 days tour plan was wonderful, we visit all the places very relax and no rushing. Our travel guide cum driver Mr. Suresh are soo good. All the hotels we stayed in our very clean and pleasant. Over all experiences and transfers included in our package were honoured without a glitch and were above what we were expecting.

Excellent tour company - very prompt, professional and helpful.

Right from receiving us from Srilanka Airport till we were seen off to India, trip was arranged so NICELY by Mash'al Mawlidh of Tour Birds.

Guide cum chaffeour Mr. Shakoor did yomen service to us.

Some stay wasn't good. But Mash'al promised to immediately change it.

A kind and caring person. He has seen that we were very comfortable during our trip.

I recommend him strongly for any visitors to Srilanka.

It was a pleasant trip with the accomodating and helpful driver. Especially with all the five star hotels. However, the condition of the hotels deteriorate as days go on. The best hotel was the fisrt hotel we stayed. Unfortunately if was just for one night. Overall it was a pleasant journey, with the travel agent tried very much to accommodate all requests. Even followed up after we have arrived Malaysia. I will definitely recommend this Travel Agent to my other friends who plan to visit Sri Lanka.

It was a great trip, well organized and I strongly recommend the company.
Thanks for Mash'al and Shakoor.

Keep it up, well done, and good luck.

We booked taxi by Tourbirds pvt Ltd srilanka for 7 days which was very pleasant journey. This all became possible only due to Mr Mashal owner of the co.The chaminda who was driver of the taxi managed the tour very well.we enjoyed the tour due to this company management. We recommend to book taxi through this company only.

Tourbirds,
You have gone through great lengths to make our Sri Lanka tour comfortable and memorable

Mash'al,
You have been very courteous and attended to our needs very efficiently.

Our car was very comfortable and the driver, Mohammad Awfer, is a good hearted person. He served us immensely well and very happily.

We wish Tourbirds and all their staff a prosperous and happy 2018.

We recommend Tourbirds to anyone who wishes to take on their touring services

I booked tour with Tourbirds for 10 days and 11 nights. I can say one of the best holiday trips that I went on. Trip was well planned and organized by Mr. Mashal. Everything was upto my expectations hotels, places to see. Itinerary was well planned to places that I mentioned to see. Best part was the chauffer Mr Chaminda. As being vegetarian options for food very less, but thanks to Chaminda as he was aware of all the places where good veg food was available. I would like to thank Mashal for memorable trip.
Sharad Gandhi - Dubai

trip organised by tour birds , rep by Mashal 5 n 6 D excellently.right from the enquiry stage Mashal is always available with prompt response .sujjested the best routing and Mr.Shakur our commuter driver is well versed with english and patiently shown us drove us cross country .defenately recommend with 5* the tour birds for sri lanka travel.