Travel Agency in Siliguri & New Jalpaiguri, India
1 Step Solution was started by Suvajit Bhadra in the year 2020. Now,The company in Siligurui West Bengal specializes on creating customized travel packages for Sikkim, Darjeeling, Kalimpong and dooars that suit individual requirements. As the name suggests 1 Step Solution we provide service 1 level up. We know you Place a lot of trust in the company that handles your tour packages including travel planning and best execution & we take this very seriously.
85, Satyen Bose Rd, beside Dadabhai Sporting Club, Ward 30, Deshbandhu Para, Siliguri & New Jalpaiguri, 734004, India
Flights, Hotels, Car Rental, Bus/Train, Cruise, Sightseeing Tour, Travel Insurance, Visa
Jadab Mondal - Bolpur India
Trip For: Guwahati, Shillong, Cherrapunjee
We contact with 1 Step Solution before tour starts on 21.10.23. They booked hotel for us. I paid full amount before reaching shilong for request of Suvajit Bhadra. But he did not pay hotel charge. On the returning to Guwahati on 26.10.2023 evening Mr. Raju Paharia who booked hotel for us demanding the unpaid amount to me. I paid Rs. 55,000 ( Rupees Fifty Five thousand ) to Raju Paharia. As Mr. Raju did not connect with Suvajit Bhadra he demand remaining Fifty thousand to me. He told me we could not leave Guwahati without pay the amount. I am quite upset in this incident. I faced trouble to arrange money. Later Suvajit Bhadra contact with me but he did not return money to me till date. Jadab Mondal. Bolpur,
It's a great tour. Thank you a lot.
The services are really good. We were searching for just a car for our Meghalaya trip, but were not able to find any car with affordable cost, then we contacted this travel operator, they provided us a good sedan car in affordable range. Whenever we faced any issues at any time of the day, they helped us efficiently and smoothly. Really happy with their good service.
Very good travel agency, I got good arrangement of car to all places thanks to you.
The people working here are very unprofessional and rude. They've been partnering up with cheap quality hotels and putting up fake photos on their website. Don't waste your time and money look for other options
Well driver & car provided from the company.. But company staff should be changed for their behaviour with clients.. Otherwise overall okk.. Subhajit da maintained well...
It’s more than 1.5 month..Still I didn’t get my refund even after continuous calls and messages…The owner Subhojit blocked me…If I don’t get my refund i am going to complaint in consumer forum
Well it was a good trip and had a lovely time ..Arrangements were good by hotel staffs..Would love to highly recommend if u r interested in travelling in hilly areas...
Great service given by the team made the travel more fun and comforting
I enjoyed my trip lot they are the best travel agencies they give the best service.I recommend 1 step solutions if you want to travel hilly areas they fulfill everything they said .