Wow Holidays Group

Delhi, India

We are pleased to introduce "Wow Holidays Group" one of the leading travel company, was established in last 05 years in field of hospitality and transportation. We serve all travel related services Air Ticket, Hotels, Tour Packages (Domestic & International), and Transportation across India. It has emerged as a prominent name to valuable clients. We have acquired the experience and knowledge to cater to the diverse needs of our clients in the most efficient and effective manner; the objective is to adapt our services to your preferences. Our personalized services are sure to satisfy everybody' ... read more

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Reviews for Wow Holidays Group

Uttarakhand
- Chennai (Madras), India
Trip To: Corbett National Park, Nainital, Ranikhet
Rated 5/5 on
Excellent stay organised by WOW team! Best was Ranikhet height stay.
Nainital and Jim Corbett was also good
Hotel staff were very cooperative with us and friendly too
Innova drivers Kuldeep and Yadram were very good and friendly!
Good job in all by WOW
Maintain the same always
Wow Holidays Group replied:
09 Jan 2020
Dear Ramya Mam,

Thank you for the Valuable Feedback.We are Happy to Serve you again..!!


Thanks
Team of WOW HOLIDAYS GROUP c/o Aadam Holidays
Trip to Nainital-Ranikhet-Kausani-Ranikhet.
- Nagpur, India
Trip To: Nainital
Rated 5/5 on
This was a awasome trip,we enjoyed a lot,thank you Rohit sir for all arrangements,all Hotels stay are good & locations are awasome.
Thank you Wow Holidays for this memorable trip.
Wow Holidays Group replied:
07 Jan 2020
Dear Sir,

Thankyou for the Valuable Feedback.We are Happy to Serve you again..!!


Thanks
Team of WOW HOLIDAYS GROUP
Honeymoon Journey
- India
Trip To:
Rated 5/5 on
This is Very Awesome Trip,It's Just Because Of Mr Aman....His Men Doing Nice Facilities Regarding My Traveling nd all....Such a Amezing Person...Thanks Aman And Wow Holiday Group...
Below average
- Chennai (Madras), India
Trip To: Agra, Jaipur, Delhi, Golden Triangle (Delhi, Agra, Jaipur)
Rated 2/5 on
What they said and what the executed are different. Rooms booked by them are good said they will provide guide atlast they wont
Kerala trip
- India
Trip To:
Rated 5/5 on
It was really nyc trip ...thnk u so much ...all the facilities provided by u is awesome ...
Rajasthan marwadi tour
- Mumbai, India
Trip To: Bikaner, Jodhpur
Rated 4/5 on
Halo Rohit
Thanks for your support for a good and memorable journey of Rajasthan - Marwad Tour.
Especially the arrangements made by you for Travelling and Hotels are very good with good amenities.
only one suggestion :- The hotel provided in Jaisalmer is not up to the mark as well food quality and service provided is not good.
Request you to change the same in next future to avoid further conplaints.
Thanks & Rgds
Mahesh Kulkarni
Wow Holidays Group replied:
01 Nov 2019
Dear Rohit Sir,

Thank you for the valuable feedback, We are assuring you that next time you will get the excellent services from us.

Happy to serve you again..!!


Thanks
Team of WOW Holidays Group
holidays
- Delhi, India
Trip To: Manali
Rated 5/5 on
Excellent experience enjoy a lot the support from wow is really wow they personally follow up and provide excellent service
Wow Holidays Group replied:
11 Sep 2019
Dear Sir,

Thankyou for the valuable feedback. Happy to serve you again !!

Never book with Wow Holiday Group!
- USA
Trip To:
Rated 1/5 on
We are very disappointed by the travel arrangements provided by Wow Holiday Group and want to share our experience

We booked a trip trip to Kerala (Munnar and Aleppy) for 13 members.

The vehicle provided was not at all goof for travel. It is very old and cannot take the load of 13 passengers. Back ac was not working so we had to turn it off entirely and open windows. While paying airport parking itself the vehicle stopped. Some of us had to get down and push the vehicle to start. We were completing 3 hr drive in 4 hrs. The vehicle did not have any pickup. Munnar is a hill station with lots of hills. The vehicle was not suitable to carry us along the ups and downs. Our hotel was down the hill. Driver was not willing to bring us back and forth from hotel. At the end, some of us were walking up the hill and getting on.

To top all of our disappointments, the driver was very rude and commercial. He was taking us to places where he would get his commission not to places of interest. As soon as we landed in Munnar we asked him to suggest places to visit. Can you believe what he told? Chocolate factory and Saree factory! No where found on internet! Even after saying we are not interested he took us to chocolate factory which was nothing but a small chocolate store.

And finally, We asked for a resort in Aleppy. Wow holidays advised, house boat is better than a resort. We took their advice. House boat was disgusting. He gave us a 1.5 hr round in the river and it was parked the whole time; squished between two other house boats. No views and disappointing atmosphere and ambiance. Lights and ac are turned on/off by turns (if bedroom is on, seating area is off). We had to request the staff every time we moved in the house boat. There were cockroaches, ants and other insects. The toilets were stinking with no ameneties like soap, towel, sheets, etc. Food cooked for lunch was not enough for all of us.

The only good thing was Hotel Parakkat which we requested for after paying 40k upgrade fees. I can't imagine what would be our trip if we had gone with the hotel booked by Wow Holiday Group.

I am very disappointed by Wow travels arrangements. I would never recommend it to anyone. We pay huge amounts and squeeze time from our schedule to have a good vacation but travels like this ruin it for all.
Wow Holidays Group replied:
17 Aug 2019
Respected Noorie Ma’am,

We have read and analyzed your each & every issues during the trip.
Regarding the vehicle and rude behavior of driver, we have forwarded your complaint to our transport manager.

Ma'am we would like to inform you that If you told us on very first day about the vehicle issues of AC & vehicle not working at cochin airport, we could change the vehicle at that time but you did not called or message us (not even a single call) regarding this so we felt everything was going smoothly. But now you are complaining about the vehicle so how can we trust this because we have asked you about the services when you were in Munnar and you told us that everything is going good (vehicle & accommodation).

Moreover, for the local sightseeing we had given the proper details in your itinerary, if the driver was not listening & misguiding as you have mentioned in your feedback. Our concern is that Ms. Mandeep was tour manager and you have to ask about the local sightseeing to her not to the driver. We have forwarded the complaint of driver to the transport manager and we will definitely take action on this.

Regarding the houseboat, we would like to inform you that according to your booking & as per your request we have upgraded yourMunnar hotel and charged extra fees for hotel only & Houseboat was deluxe category as per your package. Yes, Houseboat is the main attraction of Kerala, as Ms. Madhu had suggested you.

After reaching on houseboat you were asking for fully AC houseboat service but as per your package your houseboat was deluxe in which AC will work only 9:00 PM to 6:00 AM. This is to inform you that we have already upgraded your houseboat service from deluxe to luxury category. After reaching on houseboat you asked AC Services for 24 hours & we have given you the same as per your request without any additional charges as you are a valuable customer of our company and we do not want to loose you.


Thanks & Regards
Team of WOW Holidays Group
Dehli, manali and amritsur trip
- India
Trip To:
Rated 4/5 on
It was very good experiance trip for us. Arranged best vehicle, rooms and main thing the driver also very intaracted good with us. Select wow holiday group for ur best trip
Manali shimla tour
- India
Trip To:
Rated 4/5 on
It was nice tour organizer by aisha and lots of enjoy in this tour she will good co operate and her arrangement is good thanks for wonderful journey

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