I booked through WTX assuming they will be professional in their business for a family vacation. It turned out to be a nightmare; that they are just agents behind money and leave out clients in the middle of nowhere during journey. They do not honor their commitments what they make initially. They enter into an agreement to book certain category of hotels and later they book cheap hotels. We have no choice to accept since they have collected advance payment with wild promises and confirm booking towards end for lower category hotels and collect full money. They have pathetic relationship with hotels and bus operators, who are most unprofessional and unethical. They never take you to places which they have promised in itinerary, reason driver does not want to drive. When you call up WTX for help, they will push you to adjust to driver needs. The bus drivers are another type of agents who are interested in making commission out of you during travel, if you do not agree bus will be stopped threatening to spoil your vacation. WTX says sorry for this behavior and not help you in any manner. It is very unsafe for family members to avail vacation with this agency. Lucky that I and family members survived from such a horrible experience. I would never recommend any family member to plan vacation with this agency. It is very disgusting to write any more bad experience.