Welcome Himachal Tour & Travels

I hv taken the package for Manali from this company and it was an awesome trip..i specially wanna say Thank you to Sonu ji who connected with us through out the trip and provided best services..we enjoyed snowfall as well..overall it was a grttt experience n a memorable trip

It was excellent, well organised, planned,properly guided tour for our family by Welcome Himachal Tour and Travel. Special thanks to driver cum guide n care taker Mr.Ritesh, agent Sharmila n manager Sandip.

I had an opportunity to book a trip through Welcome Tour & Travels,shimla. Personally I would like to thanks Mrs. Sharmila for her continuous support & followup for my entire trip.Hotels r too good only car service need to be improve .

We would like to thanks our travel agent .... for providing us such wonderful support during our visit to Shimla Manali and Chandigarh. We were two families with our kids and we were given good hotels and food and travel in this package. The representative from the Agency (Shreya) was very co operative and always there to talk to us and guide us whenever we called. Looking forward for greater trips in future with (Welcome Tour And Travel).
Thank you for making our trip a memorable one.

Highly recommend Welcome Tours & Travels.
We had a fantastic holiday thanks to Shreya Thakur and Sandeep Kanwar.
They took care of all our requirements and ensured that we had a wonderful holiday.
Cant wait to go back to Himachal and connect with them again!

Atrocious service, terrible code of conduct, lousy management and defaulter. After reaching Jammu i was told that i will have to pay 15000 where as when i finalized the deal i was told it will be 10000 advance payment. The driver provided to me was not courteous at all. The driver provided by WELCOME TOUR & TRAVELS really need to learn manners. The itinerary of mine was booked from 29th Nov to 8 Dec 18, but after reaching jammu, i was not provided taxi for 1 full day. In total, i would give Sharmila Thakur (Welcome Tour & Travels Himachal) Zero on 10 for providing absolutely third class service and finally i would not recommend this service to any one because you will end up fooling yourself.

Excellent itinerary arranged by welcome tours&travels.transport with driver was very comfortable.stuck to the time.hotel accommodation was also nice except one hotel.altogether excellent itinerary and guidance by tour operators of welcome tours and travels.

Nice tour company., Cooperative Tour manager Sandip and Sharmila. Hotels are Good. I think rest is ok. I will definitely be preferred Welcome travel again. Thanks for all staff.

The other day , there was query from your side about the feedback from the tour which was arranged by you . In the same context , i have to add painfully the following details :
We were camping in Shimla for three days before the commencement of proposed tour. The total money asked by you was already deposited, rather well in advance. Not finding any initiative from your side , I had to inform you about my readiness about the tour. There was not a single word from your side about any preparedness for the tourist as to what to be carried or what precautions to be taken ? You were told that we were seventy years old citizens.
A day before the tour was to commence, when I contacted you on my own , you informed me that you had proceeded on leave for the purpose of examination and some other person will look after the arrangements, however, you would continue to be in touch with us on phone for updates. Surprisingly, there were no such contacts on your part till I sent urgent calls to you and Mr. Sandeep. My calls were either not attended by any of you or just ignored deliberately.

I had paid the demanded money from your side about six weeks in advance and even then the promised hotels as given in the voucher were not available in Kalpa and Kaza. You were in touch with your driver informing him about the changes made in selection of cheap hotels and never allowed me know about such developments ! Is it not true that cheap hotels were arranged at Kalpa and Kaza ? Also , The Nema regency at Tabo, could not arrange vegetable soup and yellow daal for vegetarian tourists ! Was this arrangement commensurate to Three star package promised to me ? The hotel booked in Kaza was very close to sewage lines and looked very shabby, fortunately, that was changed at last moment ! However, the plan was for 'the Old Monk hotel ', the shabby place, again for cheaper considerations !
Why was restriction on use of AC in the vehicle during the journey on dusty roads and sunheated places ? Does a tourist face dusty feeling all the way wherever there is option of using AC ?
Then I was informed that you had already resigned from your position in the company and therefore I had no reason to contact you again. Mr. Sandeep was perhaps not in a mood to contact the client ! Also , I did not know his status !

I hope , you would analyse the situation and provide your justification if at all interested !
Thanks.

Very good arrangements and very good service thanks to Sharmila Thakur

I have been fully satisfied the complete tour arranged by trip crafters and the most efficient guide Mr. Devinder Jaisawal I hv ever come accross. Hope for future tour with your organisation.Thanks and best of luck

Well organized and good support as an when required

Himalayan tour and travel has provided us vehicle of a third party named Randhwa travel who was not fully aware about the deal. And no money paid to Randhwa by Thakurs.
Secondly we booked 14 seater vehicle but 13 seater (including driver) vehicle was provided to us.
And Himalayan tour and travals (Thakurs) were not ready to make any refund.

Our HP trip was excellent and memorable.
It was well organised by sharmila thakur she has a good knowledge and experience.
It was well planned by Mrs. Thakur good selection of hotels, good driver was provided , good itinerary
One more thing communication to Mrs. Thakur was good she is giving help round the clock
Thanks for making our trip so memorable

excellent

Our HP tour was excellent
Well organised by Sharmila Thakur.
Also she had good knowledge of what we want as a tourist.
Last ....our trip was Memorable due to Sharmila Thakur..

Trip to Himachal Pradesh was well organised. Thanks to Sharmila thakur, Sandeep sir & Drive Bhagat ram /Welcome tours and travels. The itinerary of the tour and selection of hotels (location wise, food and hospitality wise) was impressive. Specially to mentioned the cab/driver Drive Bhagat ram hospitality to tour around. Overall Enjoyed !!

its a good travel advisor . Good hotel stay , driver for all side seen also good , communication with client day to day for enquiery .

Trip to Shimla-Manali was well organised. Thanks to Sharmila/Welcome tours and travels. The itinerary of the tour and selection of hotels (location wise and hospitality wise) was impressive. Specially to mentioned the cab/driver Sonu's hospitality to tour around. Overall Enjoyed !!

In every hotel food items limited for us only either in breakfast or dinner on asking to servent he said that it was instruction to them give them (us) limited choice only manali
Himansu resort we r given some better treatment and preparation of food as our choice otherwise hotels for stay good and this two stars given for that only welcome toursmanagement was bogus

Trip was awesome. The only thing which was problem that your company asked us to leave cab 2-3 hours before because you had to pick another customer. And because of all this, our last day became troublesome, we could not even had our dinner properly.

we have we bad exp with welcome tour and travels
i will tel all not to book tour from ur trour and travels

Poor cab... Though the peronnels were really helpful. It was an average experience. Was too expensive... Some of the hotels wete pathetic with aweful food.

Overall service were good but I was stuck at tso moriri as no booking was done and I had to shell out 8000 rs for the night as extra . After coming back from the tour , I submitted the payment voucher to welcome tour but have not got any reply from them.

Hope this clarifies.

Nirmal

service was not provided as per the deal,
- the hotel were not provided as per the deal
-the hotels which were provided as per the deal were very un tidy and very very bad
-also they cheated for the payment matter
-also the car was not provided for more than 10 to 11 hours that too on rare case demand

Nicely arrange our tour shimla manali.

The trip was nice

Charged extra money, cab drivers literally stopped the vehicle

They made all the arrangements very well & wish to go again through them to other places...... Cheers