Trip Trova

Trip Trova

Travel Agency in West Bengal, India

Joined Tripcrafters in Dec 2018
37 trips booked using Tripcrafters

Currently Active

About Trip Trova

Triptrova is one of the best customers-oriented tour & travel agency in Siliguri/Hasimara that runs on the principles of trust, quality & punctuality. We are a touring agency backed up by a team of dedicated travel agents Siliguri/Hasimara India. Triptrova has always operated with honesty and goodwill. We take care of the client during the tour and always ready to respond as and when needed.

Address

Bharno Bari T.G., P.O. Hasimara, P.S. Jaigaon, Dist-Alipurduar, West Bengal, 735215., West Bengal, 735215, India

Destinations Covered by Trip Trova

Nepal, Bhutan

Services Offered by Trip Trova

Flights, Hotels, Car Rental, Bus/Train, Cruise, Sightseeing Tour, Travel Insurance, Visa

Rating Distribution for Trip Trova

5 stars
12 ratings
4 stars
5 ratings
3 stars
1 ratings
2 stars
1 ratings
1 stars
6 ratings

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TripCrafters Reviews for Trip Trova

Good and bad service

Manoharan Appari - Dombivali India

Trip For: Paro, Thimphu, Gangtok

Rated 3/5 on Jan 2024

I Travelled through triptrova...My experience is a combination of both...Good and bad service...a lot of improvement required in all fields to attract tourists.


A memorable trip to Bhutan

VIBHA HEGDE -

Trip For:

Rated 5/5 on Nov 2023

It was a trip planned by me with 2 of my friends, a "Ladies Trip" to Bhutan. It was first time outside India and safety was our 1st concern. Mr. Nitesh and his team from trip Trova arranged the itinerary so well that our forthcoming trip will also be in their hands. We are extremely happy with their arrangements, their guide Mr. Thinley Tee and driver Mr. KinZang. It was undoubtedly a.memorable.trip for all the 3 of us.


Fantastic trip for 8 nights, 9 days in Bhutan with Trip Trova

Subhendu Ghosh - New Delhi India

Trip For:

Rated 5/5 on May 2023

We have travelled so many places with various travel agent inside and outside India in the past but undoubtedly this is our best trip ever with Trip Trova. This is the first time, we have chosen Trip Trova and have interacted with Mr. Nitesh, the owner of Trip Trova. He is very prompt, polite and accommodative. He has customized 9 days and 8 nights tour for two of us all in 3 star hotels, with an excellent guide (Mr. Ugyen) and friendly, efficient driver (Mr. Sangey). The complete tour was flawless without a single hiccup at any point. All the hotels were excellent, food was superb, the service and behavior of both the guide and the driver was awesome.

We will be looking forward to have many more trips with Trip Trova in near future and will be happy to interact with Mr. Nitesh.

I will recommend Trip Trova to everybody who wants to visit Bhutan in reasonable cost with maximum comfort.


Awesome trip with lots of memories

Payel Roy - India

Trip For: Bumthang, Punakha

Rated 5/5 on Jan 2023

One of the most humble travel agent I have ever talked. He is very nice and helpful in organising our trip as per my itinerary.

Now the best part is the guys (yugen and Tahrir)who was driving and guiding us all through Bhutan was awsome.yugen and Tshrin you rock guys.these Guys were very entertaining. Apart from the side seing we went for archery and met with the local people.tested homemade food,seen their culture and I must say it was a fabulous trip.

So guys if you are planing for a trip to bhutan then contact Nitesh and ask for yugen and Tshrin (guides).You will definitely have a memorable trip
And thank me later


$2k to climb stairs and eat with mice in Bali

Danielle G - Indonesia

Trip For:

Rated 1/5 on Aug 2022

I joined a $2k 1 week trip to Bali. The first two nights we stayed at a decent hotel but were taken to the worst restaurant in town. The next three nights we stayed in bungalows where it was about 7 STORIES OF STAIRS FRIM RECEPTION TO OUR ROOMS. The bungalows SMELLED OF SEWAGE and most were FULL OF ANTS. The restaurant in the hotel served the WORST FOOD I’ve had that I can remember. My “curry” was water seasoned with a Ramen packet full of poorly cooked cubes of chicken and vegetables. Another travelers “noodle soup” was literally just Ramen, and a “pizza” was a giant tortilla with red sauce.
The next day we were all crammed into tiny cars and then a tiny boat that we shared with 2 Spaniards that paid only $10–i.e. the markup was astronomical. Afterwards, we were taken to a restaurant where the host’s drink contained an acrylic nail. And, there were MICE seen in both the KITCHEN and at the bar.
On top of this, our guide barely spoke English and did a terrible job communicating about what the day would entail, what shoes would be appropriate to wear, and that we would go OVER 8 HOURS WITHOUT A MEAL.
When I booked the trip, I let them know I had twisted my ankle—then both my knee and ankle—so I would not hike the volcano. At no time was I informed that the guided portion of the trip was 50% stairs.
Despite letting them know I would not hike the volcano, they allowed me to purchase a massage for $66 that unbeknownst to anyone on the trip was to take place directly after the volcano hike. The markup was about $60. Then, since I had been led to believe that the massage would be at the hotel, I explicitly let them know that I didn’t want to wait around at the hotel for my 11 AM massage. Instead of informing me that the massage wasn’t at the hotel, they only refused a refund and let me rush back to the hotel at 11 only to find out then that the group was actually coming back at 3 PM and I could not get the massage since I hadn’t gone on the hike. They REFUSED A REFUND OF A MASSAGE THEY KNEW I COULD NOT MAKE WHEN I BOOKED IT.
Another traveler got COVID on the trip. My discussion of the whole group testing for it was 100% ignored—the response was basically let us know when you feel better so you can rejoin the group.
This was one of 2 of the MOST EXPENSIVE trips I’ve been on and outside of the company and some views that took thousands of steps to appreciate, the WORST TRIP I’ve been on—and I travel all the time.


Bhutan tour packages with Triptrova

Anjan - Chennai India

Trip For: Paro, Thimphu, Punakha

Rated 2/5 on Apr 2021

Not organized properly and our trip duration effected.


Mr.Abhijit Das

Abhijit Das - Guwahati India

Trip For: Thimphu

Rated 5/5 on Mar 2021

Excellent arrangements from Road Transport to hotel and Good Behaviour.


Feedback

Manash - Guwahati India

Trip For: Paro, Thimphu

Rated 1/5 on Mar 2020

My trip to bhutan got cancelled due to restriction by Bhutan govt on tourists due to Covid19. I paid Rs 5000 as advance . Inspite of being informed 1 week prior to my travel date trip Tova refused to refund the money. All hotel bookings in Bhutan refunded even though many were nonrefundible bookings. They not even given any acknowledgement receipt for advance payment. I had asked for adjastment in case of rescheduling the trip, they refused saying its not in their policy.


Bhutan Trip

LEO Thomas - Bengaluru India

Trip For: Bhutan

Rated 4/5 on Jan 2020

Out of 7 Days & 8 Nights , one day we had problem of Room Heater & Water

Trip Trova replied:

28 Jan 2020

Thank you so much, sir, for your feedback.


Trip to Buthan

Mounika Yalamanchali - India

Trip For: Paro, Thimphu, Punakha

Rated 5/5 on Jan 2020

I have been planning trip to Buthan to visit paro, thimpu and punaka for a week in the month of December last week, though it was holiday season, Trip trova agency helped me to schedule my customized trip beautifully with very affordable budget, I would like to thank and appreciate Mr Nitesh for his efforts and time taken for helping in explaining the practicality of scheduling the itinerary of the trip.
However it's so disappointing to cancel the trip to due to personal reasons, the refund procedure was smooth and quick as communicated initially.
I would highly recommend trip trova to people who would like to cherish their trip in beautiful places.

Trip Trova replied:

08 Jan 2020

Thank you so much ma'am your great appreciation...


Bhutan tour

T P Bhattacharya - India

Trip For: Bhutan

Rated 1/5 on Jan 2020

Standard of hotel should be improved, otherwise service was good ,hotels at phuntsoling and thimpu were good but hotel of other places was not good ,located far from city


Awsome Trip!!!!

Sushant Kumar - India

Trip For: Bhutan

Rated 4/5 on Dec 2019

One of the most humble travel agent I have ever talked. He is very nice and helpful in organising my trip as per my itinerary.
Even the guy who was driving and guiding us all through Bhutan was awsome.UT u rocks man...this Guy is one of the biggest salman fan and was very entertaining. He even helped us through our shopping in Bhutan.Overall had good experience.

This was my first trip with Nitesh, will see you soon buddy for my next one..good luck with your venture.

Trip Trova replied:

14 Dec 2019

Thank you so much, sir, for your great appreciation. we are glad to make you satisfied.


Well organized

Rajam Sivakumar - India

Trip For: Paro, Thimphu, Gangtok, Punakha

Rated 4/5 on Dec 2019

Trip was organised very well. The driver/ guide who took us around was very informative and patient.

We thoroughly enjoyed the trip. Thanks to Trip Trova

Trip Trova replied:

14 Dec 2019

Thank you so much, ma'am. We are happy you enjoyed our organized trip.


Nitin Paradkar, Mumbai

Shalaka Paradkar - Mumbai India

Trip For:

Rated 5/5 on Nov 2019

Our trip to Bhutan was very nicely arranged...thnx to Trip Trova...special thnx to Mr. Ugyen T who enthusiastically showed us the true culture of Bhutan....the hotels were very good specially Alem resort...thnx Mr. Nitesh and Mr. Ugyen fr making our trip memorable

Trip Trova replied:

08 Nov 2019

Thank you so much, sir!


Review

Madhu Khemani - Bengaluru India

Trip For:

Rated 5/5 on Oct 2019

I took a tour for Bhutan from 2-8 October with my husband.I contacted many tour operators but I liked Nitesh's behaviour so much. He arranged my tour so nicely in affordable price with good hotels and nice car with supportive driver Yonten. Very satisfied with their services.I am really happy as I choose him over other options.

Trip Trova replied:

01 Nov 2019

Thank you so much, ma'am!


By S K GUPTA Bhutan trip 10 Oct to 16 Oct 2019

Sanjiv Gupta - India

Trip For:

Rated 5/5 on Oct 2019

जब मैंने भूटान भ्रमण के लिए अपने परिवार एवं मित्र की फैमिली के साथ प्रोग्राम बनाया तो कई ट्रैवलर एजेंट से बात हुई लेकिन जब नितेश भाई जो ट्रिप ट्रोवा को संचालित करते हैं से बात हुई तो इनका फ्रेंडली बिहेवियर बहुत अच्छा लगा एवं कम बजट में अच्छा होटल एवं एक अच्छी गाड़ी भूटानी ड्राइवर के साथ उपलब्ध कराई , जिसने मुझे रास्ते भर वहां के जो भी दर्शनीय स्थल हम लोगों ने देखें के बारे में सारी जानकारी दी और ड्राइवर के साथ-साथ एक अच्छे गाइड का भी रोल अदा किया रास्ते में जब भी हमने नितेश भाई से बात करनी चाही तो उन्होंने अपनेपन के साथ बात की और सही जानकारी उपलब्ध कराई वह मदद की। इमीग्रेशन का कार्य उन्होंने अच्छे से कराया इससे हमें कोई परेशानी नहीं हुई उनका व्यवहार बहुत अच्छा रहा अगर भविष्य में मैं फिर कभी उस तरफ का घूमने का प्रोग्राम बनाऊंगा तो अवश्य नितेश भाई से संपर्क करूंगा और मैं उनके उज्जवल भविष्य एवं सफल जीवन की कामना करता हूं

Trip Trova replied:

22 Oct 2019

Thank you so much sir!


Great customer care and reliable tour agency

Gautam Ghatge - India

Trip For:

Rated 5/5 on Oct 2019

Trip Trova took care of end to end aspects of the tour on time without any hassles. Nitesh is highly knowledgable about the tours and was very helpful in resolving all the queries and ensured a well managed and joyful tour with his team and partners. Thanks a lot Nitesh and Dorji (Awesome Tour Guide who has detailed and exhaustive knowledge of the tour, very friendly, good in communication and flexible). Would strongly recommend touring with Trip Travo!


Excellent Service, very friendly & co operative, unforgettable tour with Trip Trova

Tanmoy Kar - India

Trip For:

Rated 5/5 on Sep 2019

I have recently visited Bhutan in Aug'18. Since this was a long planned trip with my family and friends, my prior concern was a good travel operator within an affordable budget. Have reviewed lots of other agencies before finalizing a deal with Trip Trova. And honestly, they haven't disappointed me at all. After seeing the previous reviews, I was little concern about my trip first, but have found them very friendly and supportive. They have even suggested and added some additional tour plans in our itinerary without extra charges. More ever, would like to give special thanks to the person assisting us throughout the tour, for his friendly behavior and cooperation... Thanks UT... Looking forward for my next travel plan with you guys.....


Pathetic service, pathetic experience

Adesh Gupta - Bhutan

Trip For:

Rated 1/5 on Jun 2019

Trip Trova and Nitesh are very unprofessional, and does not stick to their commitment at all. They are pathetic in providing service. Their service is so bad, that people should lose trust on any Indian tour agency making Bhutan tour. The places present in itinerary will not be covered too.

We will suggest no one should make any tour through Trip Trova. Any unprofessional, and bad service, bad experience related word applies to them.


Pathetic Service, no commitment

Bhabna Gupta - Bhutan

Trip For:

Rated 1/5 on Jun 2019

Pathetic service from Trip Trova. Nitesh is very unprofessional. I prefer every one not to go with trip trova otherwise you ruin your trip. Nitesh will not deliver services whatsoever you asked for. He acts as just agent, not a tourism provider and concerned about only his payment. After receiving payment, he doesn't respond. He even forgets about the services he mentioned in email or over call. We ruined our Bhutan trip and anyone going through Trip Trova will ruin their trip too.

Please don't believe a single word of Nitesh and anyone from Trip Trova.

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