We were very disappointed with our travel arrangements. We asked for 4 star hotels. These hotels were NOT 4 star. The rooms were not clean. We had rooms with cobwebs and buckets of water outside our room. The one hotel looked like it was for homeless people. We had a breakfast which had bugs in it. The food was horrible. We were told we would have a car in Goa and instead were put in a coach bus. Our coach bus in Goa was boring and a waste of our time as they did not speak English or explain anything to us. I do not speak Hindi so it was rude on the tour bus driver to speak to us in Hindi when they knew we speak English. We expected to go to the beach and they took us to this indoor snow playground which we were totally not interested in since we are from a cold winter climate. This tour was only good for Indians looking for a cheap holiday. Foreign tourists will not be happy going on a tour bus with a guide that doesn’t speak English. Then Piyush told us the monumental fees were covered in pour package and then we ended still paying the fees.
22 Jul 2019
Dear Ma' m
Greetings from Travmagix Holidays .. :):)
Ma' m once we get the call from you we upgraded the hotel rooms from executive to premium category without any cost ... moreover we already give you the hotel name prior and all are 4* Hotel as you also ask with hotelier .. moreover you can check the mail also from day 1 i told you one sightseeing is covered by the Hotelier in coach and one sightseeing i gave you as complimentary ... we already tell the gautam sir on airport also that nepal sightseeing cost is included rest of the places you have to pay .. that time i tell him the cost of entrance ticket and he told me that we visit one time only... we always there to help you out any point of time we are always give assistance 24 X 7 whenever you call us ,, only Goa hotel you have an issue that we rectify within 10 min by upgrading your rooms ...
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