Travgenix Travel Solutions Private Limited

Opting for Travgenix for our Rajasthan trip resulted in a series of disappointments. Assured of their knowledge about local culture, we found ourselves facing subpar accommodations, delayed check-ins due to unpaid bills, and activities promised in the itinerary were unfulfilled. Attempts to resolve these issues were met with a lack of responsiveness from their team, leaving us with an unpleasant and regrettable experience. Our sincere advice is to reconsider booking with Travgenix to avoid a similar ordeal.

Honest Review. Please read through and decide One liner - I opted for Travgenix after the online reviews, but you will definitely not get what you paid for. --- I had booked for Rajasthan -- Jaipur- Jodhpur and Jaiselmer trip from Rohit - Travgenix . Communication for planning and tour plan was extraordinary until the time the amount is paid. Do not expect after tour help, they will never attend the call. Pros Prompt booking , detailed travel plan good coordination until you pay the amount* Cons No guided travel. Travgenix outsources the travel and booking to third parties and it will be difficult to coordinate Most of the places i visited were new to the Driver too , so it was like I am the guide here. Hotel bookings will change and you will have to call and clear out often. Please do not include Safari combo - it will not be be worth as they take you for granted, better negotiate and plan once you reach there -- 60 mins of Jeep safari was promised and they took me for a 15 mins drive ( that too is for pick up and drop ) *No after tour support and you will be totally ghosted. Over all the experience was good for us, but totally not for the money we shelled out to Travgenix . Please plan yourselves, or got for a better tour operator. ..

My experience with Travgenix for our Rajasthan tour was utterly disappointing. Despite early promises by Rohit and Laveena, the reality was far from it. The hotels were subpar, not matching the promised quality or even basic check-in standards. The tent stay in Jaisalmer was a letdown, and promised activities like the camel ride were denied on the spot. When issues arose, both Laveena and Rohit were unresponsive and unsupportive. My family faced distressing check-in delays and unprofessional behavior, leaving us standing in the cold for hours. Overall, it was a deeply regrettable experience. My advice: avoid Travgenix at all costs to save yourself from similar misfortunes.

Despite initial positive discussions with Rohit and later with Laveena from Travgenix, our Rajasthan tour turned into a nightmare. The hotels didn't match the promised standards, and early check-in arrangements were lacking. In Jaipur, we faced a check-in delay due to unpaid bills, leaving us waiting in the cold. The promised activities were denied, and when we sought help, both Laveena and Rohit were unresponsive. It was a highly disappointing and frustrating experience. Our advice: steer clear of Travgenix to avoid similar letdowns.

DO NOT BOOK your Rajasthan trip through them!! Do budgeted trips mean dirty broken bathrooms with pee and poop stains on the toilet seat, blood stains on bedsheets / bedsheets not changed / claustrophobic bedrooms / curtains with vomit stains all over / rooms filled with smoke smell / chattering noise at 6 am / rude rash drivers talking on the phone and constantly trying to make his commission while the travel agency folks are completely unresponsive or in Denial ?? "Absolutely disappointed with Travelgenix! Initially, Loveena, their executive and her manager Rohit relentlessly pursued the booking but went silent after that. Upon arrival at 3 am to our destination our rooms of the hotel weren't booked which repeatedly happened with two other hotels during the trip, leading to either substandard accommodation or shifting to different hotels which were new and not even on Google. Also the transport is booked through a 3rd party company so the driver too was very rude and disrespectful, constantly using his phone while driving, skipping highways to save toll money and taking us through longer routes, forcing us to visit places out of our itinerary so he can make his commission thereby wasting our time and money, not picking us up from the pick up points and unnecessary making us walk, making us pay his fine for talking on the phone, using abusive language often making you feel uncomfortable, if you wear knee lengths shorts by mistake pls be ready to watch the driver stare and pass inappropriate comments. However grateful to his manager Shubham from Ayodhya taxi who was very approachable and supportive throughout the trip and open to feedback and helped us deal with the driver unlike the travelgenix operations spoc Sachin who on sharing the concerns with instead of easing our anxiety tells us you are making these things up or this is what you should expect from a budgeted trip so it was pointless talking to him. He literally made me cry instead of being apologetic and owning up the misses from their end even though we had proof he was rude and in Denial and spoke horribly to the extent I bursted out into tears in frustration and disappointment. No one wants to cry or ruin their mood during the trip they have been planning since months. We had 3000 left to pay him on the last day and he threatens us if we don't he won't book our hotel for the last night. Also we ended up wasting lot more more cause of their dirty stays they booked for us like the bhati desert camp without even talking the trouble to read reviews, we ended up booking our stays seperately in addition to the cost we paid the travel agency. The hotels felt unsafe, unclean making us sick. They had a very limited breakfast spread. Travelgenix showed no concern for customer experience and failed to provide necessary information beforehand like the hotel accomodation names, they had promised us we would receive the itinerary with hotel names 48-78 hours in advance however funnily we received it 3 days after our trip and luckily it's on email with the time mentioned yet their operations spoc has the audacity to deny that as well. Overall, the service fell short of promises made prior to booking. Avoid the hassle and disappointment; their priority seems to be money over customer satisfaction. The staff's rude behavior and lack of accountability worsened the experience. It's regrettable that trusting Travelgenix ruined my trip."

Both Jaipur travelling & Udaipur travelling are very good. The best customer service they provide. Mr Gautam takes care of everything you need. He gave the best accommodation, the best Vehicle and the best guides for us. Thanks for taking care of our trip so well.

We booked our Kashmir Trip from Travgenix. Travgenix is one of the leading professional travel companies in Jaipur. Miss Kirti from Travgenix, was too courteous and helpful to explain the entire itinerary for us. She was in our touch right from day 1 till the end of the trip helping us in all ways. Travelling to kashmir was completely safe without any issues. Our entire trip to Kashmir was memorable and fantastic. Travgenix does things professionally and emotionally. Also very supportive guys make adjustments quickly with customer focus first rather than making money from customers.We stayed at Salomon Heights in Srinagar which is one best hotel as compared to peers, big thanks for the entire staff. They welcome and treat them like family.

I had booked the trip of Rajasthan for my parents through Travgenix Travel Solutions. The trip planning was the best. I got good properties at the best possible rates. The itinerary was very well designed as per our preferences. The best part was the coordination from the officials. I would like to specially thank to Mr. Rohit Bhatnagar for the quick responses. If you are looking for customized trip, I highly recommend Travgenix Travel Solutions.

Title: Comprehensive Review of Travgenix Travel Solutions I recently utilized Travgenix Travel Solutions for my Rajasthan vacation, and my overall experience was positive. Here's a detailed overview: 1. **Efficient Planning:** Rohit from Travgenix facilitated seamless personalized city tours in Rajasthan, simplifying the planning process. 2. **Cab Booking:** The cab service, provided by Rangeela Rajasthan Taxi, accompanied us from Jaipur, offering a humble driver and optional tour guides. Consider reviewing parking, pathways, and food quality of suggested hotels before finalizing. 3. **Hotel Booking:** While hotels recommended were generally good, meticulous reviews are crucial. In Udaipur, the hotel's elevated location and lack of parking were drawbacks. Jaisalmer and Jodhpur hotels had congested access, subpar food, and aged rooms. 4. **Flight Booking:** Opt for booking flights independently for better control. 5. **Competitive Pricing:** Travgenix's competitive pricing was a decisive factor in choosing their services. **Areas for Improvement:** 1. **Hotel Booking Process:** Travgenix should conduct formal checks on suggested hotels, especially if tied to certain establishments. Warn customers about potential shortcomings, such as busy locations or limited amenities. 2. **More Destination Options:** Expanding the range of destinations would make Travgenix more appealing to a broader audience. In conclusion, Travgenix Travel Solutions offers reliable services with the potential for improvement. Addressing hotel booking procedures and diversifying destination options could enhance the overall appeal for travelers.

Exceptional Kashmir tour by Travgenix! From the floating markets of Dal Lake to the serene landscapes of Pahalgam, they nailed it. If you're planning a Kashmir trip, Travgenix is the way to go.