TourMania

TourMania

Travel Agency in Gurgaon, India

Joined Tripcrafters in Jul 2017

Currently Active

About TourMania

India Based TourMania "Swastika" is a trusted travel firm, providing comprehensive travel solution in Indian sub-continent. We offer various categories of travel services such as individual, Groups, Luxury, Rail Journey and Chopper Services, Visa & Insurance Guide and others related to Travel plans with all type of Package – Premier, Standard and Budget as per client request. We are experienced in serving the services of Spiritual, Religious, cultural, tribal, adventure, ‘battlefields of India’, and wildlife tours, along with other basic packages of Kerala, Rajasthan, Chardham Yatra and major ... read more

Address

Office No.1 , Opp Canara Bank , GT Road, Gurgaon, 125050, India

Destinations Covered by TourMania

Services Offered by TourMania

Flights, Hotels, Car Rental, Bus/Train, Cruise, Sightseeing Tour, Travel Insurance

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TripCrafters Reviews for TourMania

Stranded and Terrified - Avoid Tourmania at All Costs

Pernille Hjort - Frederiksberg Denmark

Trip For:

Rated 1/5 on Sep 2024

If I could give this experience zero stars, I would. Our trip to Suluada, Antalya with Tourmania was a disaster from start to finish, with the most terrifying part being when we were stranded on an island after the boat left 20 minutes earlier than scheduled. My boyfriend and I were still exploring on the beach, completely unaware that the boat had decided to leave without us. We were left with nothing but our bathing suits—no phone, no money, no identification.

When we noticed the boat sailing away, we ran and frantically waved at the boat to signal that we were still there. After what felt like an eternity, they finally turned back to pick us up. When we got on board, the staff had the nerve to laugh at us, be dismissive of us, and casually admitted they hadn’t even bothered to count the passengers before leaving. They literally said "there is no problem". They knew they were leaving early and simply didn’t care. Despite being advertised as a tour in both English and Turkish, there was close to zero communication in either language. When we tried to complain about the incident, the staff suddenly claimed they didn’t speak English—a convenient excuse considering the tour was supposed to cater to English-speaking guests. This was a shocking display of unprofessionalism and disregard for passenger safety.

The problems didn’t start there. The bus ride to the port was a terrifying experience in itself. The driver, who was supposed to ensure our safety, was more focused on his phone than on the road. He talked on his phone almost the entire way and even had the audacity to text while driving, sometimes using both hands! We were on winding roads, and I feared for my life multiple times. It was reckless and completely unacceptable.

Once we finally got off the bus and on the boat, the situation didn’t improve. There was no introduction, no safety briefing, and no information about the places we were visiting.

Tourmania is a disgraceful company that puts profit over passenger safety and well-being. This wasn’t just a bad experience—it was a dangerous one. I strongly urge anyone considering a trip with this company to think twice. Your safety and peace of mind aren’t worth the risk. Avoid Tourmania at all costs!

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