The Navigators

What's Good: nothing
What's Not Good: Giving 1 start as I can't write a review without it.
DONT TRUST THEM, HALF THE PLACES IN THEIR ITINERARY ARE SHUT WHEN YOU GO, THEY DONT ASSIGN LOCAL HIMACHALI CABS AND DRIVERS AND INSTEAD GIVE YOU RUDE AND ILL-MANNERED DRIVERS FROM PUNJAB WHO RUN AWAY IN MIDDLE OF NIGHT LEAVING YOU STRANDED AT HOTEL WANT MONEY IN ADVANCE AS SOON AS YOU START YOUR TOUR, THREATEN THE TOURIST IF YOU DON'T DO AA THEY SAY

I booked a Himachal tour with this people from 21st to 29th june, they made an extensive list of attractions and sold their package.
1st day driver came to pick us up from Delhi airport and demanded we pay him 15000 (out of total cab package of 36000 Navigators were to give him) i paid and next day he took us for Shimla sightseeing starting at kufri where the Indira tourist park, mini zoo and Hip Hip hurray amusement park which were part of our itinerary for Sunday were already closed. Driver dropped us a Km away from the Nature park i had my mother with me who's a senior citizen and my 9 month old kid. The driver told us cars Don't go beyond a point and we started walking and realised all tourist cars were coming to that point. I had to argue with the Driver who was mannerless and kept using cuss words repeatedly inspite of multiple warnings not to do so. As we went forward he started dictating our trip and said we should not eat breakfast from our hotel(which i had already paid for)the next day and leave by 8 am.
Next day he was already angry aa we had breakfast from hotel and started taunting us in his rude tone i couldn't deal with his unnecessary sarcasm towards us for not following his orders and complained to Navigators, they agreed to change the Driver and left the responsibility of finding a new driver on the current rude driver whom i had complained against. He found a new driver and a completely Drug addict looking punk weighing 50 kgs came with his cab woth private number plate (PB43-G4209) he took over for rest of our tour. he was a sweet talking scamster and took 150000 (of the remaining 21000) for the cab and vanished in the middle of the night with my money, headphones worth 6000 and a blanket given to him by hotel. Surprisingly the Navigators did not have any information about this driver like his License, Aadhar number etc. they raised their hands and started blaming the first driver who had assigned him as his replacement. I was made to pay extra for the cab from Dharmashala to Dalhousie as they said Cab budget is already exhausted as the driver ran away at night with 15000. Then they came up with the most unexpected blunder and said they'll assign the same Driver from first day against whom i had complained and there's no scope of discussion about it. That was it, I cancelled the remaining of my tour with them immediately and then they started threatening me saying we are not responsible for what happens to you after this. I had to manage rest of my tour myself and managed to finish it in a better way.

What's Not Good: Navigator booked shimla hotel and dalhousie hotel was not good no hygiene no staff available at hotel ,and also they made package wrongly they added worthless some places which was not completed in our 8 days tour plan ..when I asked about the jwalamukhi place they can denied but they added for in 8 days..but reality is we can not complete jwalamukhi temple in 8 days trip.and also driver behavior was rude in whole trip.

What's Good: All the places.
What's Not Good: Though the hotels were good, they differed from what was mentioned in the itinerary. Also, I had to follow up each time to learn the name of the hotel or homestay.

What's Not Good: We have booked the trip . However unfortunately we had to cancel it due to war cropped up and affecting in that part of the country.. We have requested for a refund . though the hotels they have booked gave them the credit note , they were not ready to refund the advance which is not acceptable and to our disappointment. To our surprise the general manager has blocked my number when i was trying to call him which is very unprofessional . please arrange the refund of the advance paid . Regards.

What's Good: All well.
What's Not Good: Not so good location planning of Hotels...hotels good but rooms without proper view were given most of the time.. Far away hotels.

What's Not Good: They are liars, at start they asked for advance, later we got trapped into their sayings, they didn't gave a tour of sisu valley, they did swaps in hotel room without letting us know later they didn't compensate for that. When I said that please return my amount or deduct it from my final payment, they told the driver that if final payment is not made don't move the car.

What's Good: Support from Mrs Anjana was awesome. Driver was very good.
What's Not Good: Iternary could be better.

What's Not Good: Pathetic Service.... Unexperienced driver who was not knowing about roads and ways he depends on us and asking for watching map...till last moment u people have not shared any hotel details..... Third class hotel services....rooms was full of dirtyness a d cockroaches.... Pathetic food served last but not the least u people have created bad memories in our trip ... Poor fellow services... mismatch between expectations and reality.....I will never forget you people wasted my full money....

What's Good: All about trip is great pleasure. Slow fall was great experience.
What's Not Good: Coming back chandigarh at 17.00 hrs , we required night trip chandigarh for upto 24.00 hrs but not able to avail.

What's Good: Travel and driver
What's Not Good: At Nanital Hotel ..very bad service

What's Good: Due to war we cancelled our trip and they assure to adjust advance given to them in next tour which will be valid for 1 year .I am thankful to them for courtesy

What's Good: The Navigators Tour & travel company is a very wonderful travel company. If you want a wonderful and amazing trip..,.. then you must join The navigators Travel Company because its lucky sir is very cooperative and helping person...Their travel office is equipped with the modern facilities If you want a very luxurious stay then definitely use Dreams Yatri package. today's era, this travel company provides a wonderful trip to its guests by doing good management in Very sufficient money.Lucky sir nature was very polite and good, the package was very good Thanku so much lucky sir.....

What's Good: I have planned 2nd time a trip for shimla from mr lucky (The navigators shimla)..well organised..will book again and again by Mr lucky..recommend all..go for it..thanks navigators team and specially thanks to Mr lucky
What's Not Good: Nothing

What's Good: all commitments done

What's Good: Food in hotel and transport was great
What's Not Good: Hotel services could be better

What's Not Good: Hotel services was average. Geyser was not working in hotel eco grooves, Manali. Neither they provided hot water after repeated request. Food was good in all the hotels and also cooperation from Anjana, from team navigator was also good.But the transportation part was worst coordinated by anurag.Driver( Rohit) was not cooperating and was refusing to take to places even which were included in the package. They were not handling luggages properly, due to which no. Lock of my suitcase got damaged.After changing the driver(rahul), the trip went well and he was cooperative.Overall trip was average. Hotel services was average. Geyser was not working in hotel eco grooves, Manali. Neither they provided hot water after repeated request. Food was good in all the hotels and also cooperation from Anjana, from team navigator was also good. But the transportation part was worst coordinated by anurag.Driver( Rohit) was not cooperating and was refusing to take to places even which were included in the package. They were not handling luggages properly, due to which no. Lock of my suitcase got damaged.After changing the driver(rahul), the trip went well and he was cooperative.Overall trip was average.