Travel Agency in Srinagar, India
Currently Active
We are Leading Travel Agency of Kashmir .Suleiman Travels is a family owned tour operator and travel agency located in Srinagar. We specialize in tours to Kashmir but are always expanding and enhancing our wide range of offers, as well as adding new and existing tours. We Provide Hotel Services, Cab Services, Cruise Service with Service Assurities.
3rd Floor- Gousia Complex, Khayam Chowk Srinagar, Srinagar, 190001, India
Flights, Hotels, Car Rental, Bus/Train, Cruise, Sightseeing Tour, Travel Insurance,
Amulya Ratan - Bhubaneswar India
Trip For: Srinagar, Gulmarg, Pahalgam
Kashmir visit was very much thrilling through Suleman Travels ?
Every day program was fun-filled as per the original communication. Driver was very nice person,perfect gentleman, and very sincere with punctuality.Tawheeda madam was very kin to our travel from the beginning to end. We enjoyed very much with comfortable stay and sumptuous food ❤️ I would certainly recommend others to visit Kashmir with Suleman Travels for full satisfaction.
PADMANAVA SWAIN - Hyderabad India
Trip For: Srinagar, Amarnath
Excellent. Thanks to Suleiman Travels for good cooperation. Specially thanks to Umaisa madam for her special attention to our Kashmir tour.
Shrawon - Mumbai India
Trip For: Amarnath, Sonamarg, Srinagar, Gulmarg, Pahalgam
My name is Sravan Kumar, and I recently booked an Amarnath trip with your agency, represented by Sajid and Tawhweda Altaf. I am writing to express my deep disappointment and dissatisfaction with the services provided during the trip.
Initially, the trip was promised to include accommodation at a 3-star hotel with AC facilities, and we had specifically requested a 12-seater bus with a knowledgeable guide. However, upon arriving at Jammu airport, I was shocked to find the bus in a dismal condition, and the driver seemed unfamiliar with the route and itinerary. This lack of professionalism and cooperation from the driver only heightened our concerns and made the journey uncomfortable.
When we finally reached the hotel, it was disheartening to discover that it was a one-star property without proper lift facilities and non-AC rooms. This was completely contrary to the agreement we had made, and I was stunned to learn that AC rooms would not be provided as initially promised. Despite raising my concerns with your travel representative, the response I received was unresponsive, and I was left with no choice but to personally search for alternative hotels nearby. It was truly disheartening to experience such a breach of trust.
Furthermore, I must highlight that the travel agent provided misleading information about the darshan process at Amarnath, leading to confusion and frustration during the pilgrimage.
Overall, the entire experience with Suleiman Travels was far from satisfactory, and I feel let down by the services provided. As a customer, I believe that transparency, honesty, and adherence to agreed-upon terms are essential qualities in the travel industry.
I am reaching out in the hope that you will take my grievances seriously and address them promptly. I kindly request a fair resolution to the issues faced during the trip and seek an explanation for the significant discrepancies between the promised and delivered services.
I hope that you value your customers' satisfaction and will take the necessary steps to rectify these issues. Your attention to this matter is highly appreciated, and I look forward to hearing from you soon.
Krishnakant Poddar - Nagpur India
Trip For:
Suleman tours & travels is very good organiser of econonomical budget tour operator for entire kashmir. We five couple from chandrapur, Maharashtra enjoyed five days & four night tour of Srinagar, gulmarg, sonmarg & amarnath tour from 19 to 23 July 2023.
Thanks to Sajjad bhai & tawheeda altaf.
Nand Kishore Bikkumalla - Hyderabad India
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I am Sravan Kumar from Hyderabad, and I had booked an Amarnath trip with Suleman Travels, represented by Sajid and Tawhweda Altaf. Initially, the trip was arranged for a 3-star hotel with AC facilities, and we had booked a 12-seater bus with a knowledgeable guide. However, upon arriving at Jammu airport, I was taken aback by the condition of the bus and the driver's lack of familiarity with the route and itinerary. The driver was not cooperative, which further added to our concerns.
When we reached the hotel, we were disappointed to find that it was a one-star hotel without proper lift facilities and non-AC rooms. Upon questioning the travel representative, I was shocked to learn that they would not provide AC rooms, contrary to what was initially agreed upon. This left me in disbelief, and I had to personally search for alternative hotels nearby. Despite trying to communicate with the travel representative, they were unresponsive and insisted that we stay at the assigned hotel.
To add to the issues, the travel agent also provided misleading information about the darshan process at Amarnath. This entire experience left me feeling disappointed and dissatisfied with the services provided by Suleman Travels.
Bahadur Toor - Mumbai India
Trip For: Srinagar
Great company and people Sajid and ms Tohida . I came from Canada Toronto and did Kashmir trip with suleman travels. It is well organized company great service with budget prices. Will recommended everyone to try suleman travel.
Pooja Sukheja - Mumbai India
Trip For: Srinagar, Pahalgam, Gulmarg, Sonamarg
We had good holidays organised by Sulaiman travels.
Raj - Mohali India
Trip For:
Mr. Sajjad is one of the best tour and Travells you should consider while planning trip to Kashmir Valley region.
Our stay was for 5 Days and it’s was excelled.
Jaya Sondhi - India
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I have travelled with Suleman travels and it was a wonderful Experience .as they help you and guide you with everything with your taste and requirement . Me and my husband travelled to Kashmir as it was a new place for us so they kept in touch with proper communication and with a every day follow up. We have been provided with top notch hotels . I personally would suggest Suleman travels and would like to rate 10/10 on the basis of experience, hotels , and service .
Thanks !
Chetan Suvarna - India
Trip For:
Superb locations with clean and neat hotel stay
Service from Mr Sajjad and his team was fantastic.waiting for the next trip to Kashmir and Ladakh
Munies Tinwala - India
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We had the most remarkable family tour with Mr Sajjad. Not only everything was perfect, but we felt it, in every instance, that our guides cares about us. Both the kids and adults, enjoyed a lot Thanks for the memorable trip.
Bhumika Shah - India
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Amazing trip.Very well planned.Lovely and fantastic experience.10/10