SOTC Pvt Ltd

SOTC Pvt Ltd

Travel Agency in Mumbai, India

Joined Tripcrafters in Jan 2024
2 trips booked using Tripcrafters

Currently Active

About SOTC Pvt Ltd

SOTC Travel Limited (Formerly SOTC Travel Pvt. Ltd.) is a step-down subsidiary of Fairfax Financial Holdings Group; held through its Indian listed subsidiary, Thomas Cook (India) Limited (TCIL). SOTC India is a leading travel and tourism company active across various travel segments including Leisure Travel, Incentive Travel and Business Travel.

SOTC was established in 1949. Since then, it has escorted lakhs of travelers across the globe for more than 70 years to various destinations around the world. It is one of the leaders in segments, namely Escorted Group Tours, Customised Holidays, Ho ... read more

Address

11th Floor, Marathon Futurex, NM Joshi Marg, Lower Parel (East), Mumbai, 400013, India

Destinations Covered by SOTC Pvt Ltd

Services Offered by SOTC Pvt Ltd

Flights, Hotels, Car Rental, Bus/Train, Cruise, Sightseeing Tour, Travel Insurance, Visa

Rating Distribution for SOTC Pvt Ltd

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TripCrafters Reviews for SOTC Pvt Ltd

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Google Reviews for SOTC Pvt Ltd

Naman

Rated 1/5, 2 months ago

Had done booking online , and as per discussion from starting that the gst will be on firm's name . The team didn't ask for any documention regarding gst invoice . After the trip got over , when I contacted them regarding the invoice they made it on the primary travellers name . After repeated mails , calls , messages . Just got the message that you haven't told us for gst invoice on firm's name . I have told them about gst invoice on firm's name more than 10 times while booking . Now got mail that sorry sir it can't be changed and all . After sales service is worst so will recommend not to go to trip through them


Jagadish Vashi

Rated 5/5, 4 months ago

As far as the booking concerns best CSR Ritika Verma and Viswakarma Preety help me Both have excellent communication skills Sannu Ram efforts to make his team like SOTC assets for long time that help s to creat SOTC immage on international platform Once again Ritika and Viswakarma Preety Thank you for guidance and now lets see how travelling experience I will get


Kushal sonthalia

Rated 1/5, 6 months ago

Fraud Co. SOTC Mumbai, Few people @ Simmy Sebastian and Paresh lured us with an attractive package for US Tour, once we transferred the advance amount, they told the tour is cancelled. Its been one month but still we have not received our advance back. they have stopped responding to our messages. @ SOTC customer care @ Daniel Dsouza @vishal Suri : Appreciate if you guys can look into this urgently.


SR K

Rated 3/5, a year ago

SOTC/THOMAS COOK Europe tour Review It's a Good trip. But the tour manager is not so cooperative in terms of guiding you around if you want to explore by yourself. He just scares you. You can travel on your own if required, the taxi services are normal and easily available through online services, we tried late night exploring Paris and Switzerland. Cheese and shoe factory is a gimmick, just don't go there, instead try a beach nearby which is free. Prefer going to Paris city tour first and then the Eiffel Tower to enjoy the night view. Wrong information is given that the lighting starts after 9pm , it is lighted by 7pm. Later the tour manager will charge extra to see the night view. If any option/view point is cancelled, a very cheap alternative is provided or cancelled , and in our case the tour manager didn't even inform . If you haven't been to Disneyland before, please wait for the night lighting show, you can easily get cabs in night to comeback to hotel and no high charges are levied as shared by tour manager. In Germany the church is average instead there are other points during the city tour which are better spending time at. So if you are left at the church for more time just go ahead with the city tour n spend time there. Italy is lot of walking so Carry your comfortable shoes. If you are an Indian looking for veg food options, that issue is easily resolved as the food services provided are good. You don't need lot of luggage. Ensure you have limited items as you are packing unpacking almost every day Hotels are average but decent. Please read your itinerary and explore better options to explore wehn you have a day off , instead of going to what is shared by them. Mount Titlis and Mount Jungfraujoch are almost the same, try visiting Interlaken via train to enjoy the scenic beauty. Overall it's a little hectic trip as we covered 6 countries in 13 days. Netherlands, Belgium, Italy, Switzerland, Paris, Germany.


Sheila Mascarenhas

Rated 1/5, a year ago

Feel cheated by SOTC. I booked a tour of Jordan with them. They never followed up on that until close to the tour date. Then said the tour was not happening and tried to sell me a private tour. Now they have my deposit and are not responding to emails or messages.


ashis das

Rated 1/5, a year ago

It's a fraud company, I deposited Rs.1.5 Lakh on 19.2.2022 for Europe tour of my wife & daughter, ultimately tour cancelled (daughter could not get UK visa), sotc should have refunded the balance amount after deducting the visa application fee etc. SOTC promised that about Rs.90 thousands will be refunded but till 10.11.2022 nothing refunded & now they are not replying to e-mail also. I would suggest Thomas cook, it's a good reliable tour operator.


Vaibhav Gaikwad

Rated 5/5, 5 years ago

Good professional company. Though you may find prices on higher side for certain tours but they never compromise on the quality of the tour so book with them without any hesitation. Prefer walking in or calling into the local branch rather than calling call centre as you will always have a face behind name to deal with.


Sanket Ankushrao

Rated 5/5, 3 years ago

I join SOTC as a Digital Marketing Intern on 12th Nov 2019, and my experience was amazing. Staff was co-operative and a good working environment. This place has a positive vibrations, and also it changed my life. I must say, it was a turning point.

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