Even from my earliest interactions with Rohit in the planning stages of our trip, I could tell this was no ordinary travel company. He was so easy to work with. All our concerns were quickly and carefully addressed. I felt comfortable taking his recommendations because it became obvious he knew what he was talking about.
Then when we got to India, everything went like clockwork. We were in India for a wedding. Afterward, Deepak, our first tour guide, showed up in our hotel lobby and introduced himself, then introduced our driver, Kuber. Deepak is a warm, caring soul. He was always anticipating our needs and ever engaging in informative conversation.
It was especially wonderful to have the same driver (Kuber) and car throughout this trip. It was nice to have someone familiar with us all the time as we encountered strange new surroundings each day. Each morning after breakfast, Kuber was always there for us, greeting us with a smile. He easily became a friend. He daily kept a cooler supplied with snacks and beverages. And fresh ice each morning! Kuber was our interface with Rohit and the various tour guides so that things went smoothly throughout the trip. And with Kuber's experienced hands at the wheel, we always felt safe.
Shashank, our tour guide in Nainital, was a treasure trove of information. During our trek up Naina mountain, he carefully monitored each of us and set the pace accordingly. We particularly appreciated his knowledge of the medicinal plants of the region.
Kush, our tour guide in Agra and Jaipur, had a way of bringing history to life through the various structures we viewed. He has obviously absorbed a vast amount of historical information over the years, and he has a gift for presenting it in a compelling and succinct manner.
Everyone we encountered associated with Safehands Travels was proficient in English, which was important for us. Also, it was obvious that every one of them loved the work they were doing and had a passion for it. The company's culture of making guest travelers feel safe and cared for was strongly displayed by each member of the Safehands team.
If you haven't guessed by now, we love this team and will definitely be contacting them again if our travels ever bring us back to India (hopefully!).