PLANET HOLIDAYERS, is an internet trading brand of Trans India Holidays, is a limited liability company with 10 years of experience in arranging top quality India tours, Himalaya Tours, Beach Holidays and International Trips .PLANET HOLIDAYERS is headed by Pitamber Sharma /Lalit Sharma (CEO and Managing Director). Mr. Pitamber Sharma, who between them, has almost 25 years of experience of Hotel/International Travel Industry and as well as arranging tours in the Indian subcontinent. Every Hotel/Resort /Camp that we use, has been personally visited and inspected by a senior member of our team. O ... read more
PLANET HOLIDAYERS, is an internet trading brand of Trans India Holidays, is a limited liability company with 10 years of experience in arranging top quality India tours, Himalaya Tours, Beach Holidays and International Trips .PLANET HOLIDAYERS is headed by Pitamber Sharma /Lalit Sharma (CEO and Managing Director). Mr. Pitamber Sharma, who between them, has almost 25 years of experience of Hotel/International Travel Industry and as well as arranging tours in the Indian subcontinent. Every Hotel/Resort /Camp that we use, has been personally visited and inspected by a senior member of our team. Our Representatives in each city, have been carefully selected, and trained in a manner that they follow the same high service standards, that we do. The care does not stop even while you are travelling.. When you arrive in India, you are met by an English speaking representative, who goes over your itinerary with you, and also gives you 24 X 7 contact numbers that you can reach in the unlikely event of something going wrong. Planet Holidayers Provides all type of tour to our customers, likewise Family Vacation Tours, Honeymoon Tours, Weekend Tours, Volvo Tours, Adventure Tours, etc read less
Address
Alpine Stone Cottage, Anandpur. Shimla, Tehsil. & District. Shimla, Himachal Pradesh., Shimla, 171219, India
Want to thanks to Aarti and Yatish for organising a memorable trip. Car, hotels and food are awesome. Driver was super friendly and we cover all our destination as we already decided. Again thanks to Planet holidayers, Aarti and Yatish Thakur. You guys are doing a great job!!
Planet Holidayers replied:
02 Mar 2023
Dear Arijit,
Greetings from Planet Holidayers!
Thank you so much for your positive review & for your kind words. We'd love to have a chance to serve you again. Planet Holidayers is always ready to plan future trips for you and your friends and refer your friends for their future trips too.
Feedback Team,
Planet Holidayers
Kinnor / spiti valley tour
Ashwini Mayekar - Navi Mumbai India
Trip For: Kaza
Rated 5/5 on Nov 2022
Great experience; management was good and car driver and room accommodation experience was best. All most places we are covered in 5days recongpeo, kalpa view , nako village, gue mummy monastery, key monastery, kaza sightseen etc..
Planet Holidayers replied:
29 Nov 2022
Dear Ashwini,
Greetings from Planet Holidayers!
Thank you so much for your positive review & for your kind words. We'd love to have a chance to serve you again. Planet Holidayers is always ready to plan future trips for you and your friends and refer your friends for their future trips too.
Feedback Team,
Planet Holidayers
Genuine people and planner.
Mamta Alok Chandorkar - India
Trip For: Kalpa, Manali, Sangla, Spiti
Rated 4/5 on Jul 2022
I want to thank Aarti and Chetan for organizing the trip . It was very kind of them to merge us with another group when they could not find more people with the same dates. They took our full responsibility from start till end and ensured we could make our trip to spiti valley completed. the hotels and services were the best at the locations.
Thank you once again.
I would highly recommend them for planning spiti tour.
Planet Holidayers replied:
08 Jul 2022
Dear Mamta Alok.
Greetings from Planet Holidayers!
Thank you so much for your positive review & for your kind words. We'd love to have a chance to serve you again. Planet Holidayers is always ready to plan future trips for you and your friends and refer your friends for their future trips too.
Feedback Team,
Planet Holidayers
Worst Services ever
Gaurav Raj Bansal - India
Trip For: Dalhousie
Rated 1/5 on May 2022
They are the worst trip planner ever, there is no management and no follow up, firstly they will sweet talk to you and will show you like they can provide a lot of good things but in reality when you reach to the destination, nothing will be available.
I have planned my honeymoon trip with them to Dalhousie, the trip planner, he just make false promises, firstly they provide a hotel which was located far away from Dalhousie's main location, we have specially booked the room with personal balcony and hill view, and he has not conveyed the same to the hotel. hotel has try to provide us a room with no window, it was a close room. after arguing with them for half an hour after that they have provided us a room to the road view, so the whole night due to the traffic noise, we were not able to sleep, forget about the delight honeymoon experience. For the Next day i have specially ordered to decorate the room with red and white heart shaped balloons with proper flower decorations and a good cake. instead of this they have decorated room with children party balloons and hanged the children happy birthday bunting.
They have just ruined my honeymoon and when i try to cut their charges for bad services they have threatened me that i will not be able to checkout and same happened.
it was a worst trip planner. I suggest they should be banned from every platform and no one should ever go with them.
Planet Holidayers replied:
24 May 2022
Greetings & Thank you for giving your valuable time in giving feedback on our services.
We sincerely regret the inconvenience you faced during your trip. We can understand that you are one of the elite and repetitive guests for Planet Holidayers. We can understand your concern and would like to admit booking at the hotel in Dalhousie. But this hotel was selected by you and we confirm your booking behalf of your consent. We only provide those hotels to our guest who are a tie-up with our company, even though we requested to you, we don’t sales this hotel, As per your request we provide the same hotel to you and when your complaints a regarding’s of your room, next day hotel staff shifted to you in another (valley View) room. We apologize for that and will be more careful while recommending a hotel especially in Dalhousie.
We have noted your feedback and we are seriously working on the same will ensure in the near future that no other traveler would face this situation again while traveling with us.
We hope that you will understand and will give us another chance to serve you again.
Thanks & regards,
Pratibha.
Feedback Team
Planet Holidayers.
Very supportive and well guided,moderate package and best service of hotels and food.
Sabita Oraon - India
Trip For: Shimla
Rated 5/5 on Oct 2021
Miss arti thakur was so nice to us.She had been guiding us with patience .Such a nice package had been given by her .I am happy and fully satisfied .thank u miss arti thakur.
Planet Holidayers replied:
23 May 2022
Greetings from Planet Holidayers!
Thank you so much for your positive review & for your kind words. We'd love to have a chance to serve you again. Planet Holidayers is always ready to plan future trips for you and your friends and refer your friends for their future trips too.
Feedback Team,
Planet Holidayers
Awesumm Memories... ! :)
SHYAM MAHTANI - India
Trip For: Shimla
Rated 5/5 on Aug 2021
Wanted to thank u Aarti n ur entire team for the wonderfull trip planned...!
We had a wonderfully safe time and the person assisting us in travel & transport pargat was fantastic..!
Special thanks to ramesh and also to pratibha & yateesh for their continuous support..
A huge thank you to Planet Holidayers for planning this together with us and seeing us thru every step of our way..!
We highly recommend aarti & her team.For all the holidayers out there pls know that...
"To be happy holidayers book with planet holidayers.. !" :)
Thank you from the bottom of our hearts.. !
Planet Holidayers replied:
31 Aug 2021
Dear Shyam,
Greetings from Planet Holidayers!
Thank you so much for your positive review & for your kind words. We'd love to have a chance to serve you again. Planet Holidayers is always ready to plan future trips for you and your friends, refer your friends for their future trips too.
Feedback Team,
Planet Holidayers
Excellent
Santosh Kumar - Mendhar India
Trip For: Shimla, Manali, Dalhousie, Dharamsala
Rated 5/5 on May 2021
There are no comments available for this review.
Thanks Ruchi n PH for making our trip memorable!!
Abir Gayen - India
Trip For:
Rated 5/5 on Mar 2020
Me n my wife went to HP (Dalhousie, Khajjiar n Dharmshala) and the trip was really fantastic. I really appreciate Planet Holidayers and specially Ruchi Sharma who has been a great help to us all the time. I have been speaking to her about our trip for a quite long time and she has always been very patient, helpful, co-operative and friendly. I have bothered her a lot by asking her so many questions about our trip n etc.. lol. I would not even think about a second person whenever I plan for my next trip as long as Ruchi is there. Thanks planet holidayers and Ruchi for all your support☺️. You guys are doing a great job!!
Planet Holidayers replied:
31 Aug 2021
Dear Abir,
Greetings from Planet Holidayers!
First of all, Thank You for giving us the chance to serve you and sparing your valuable time in writing feedback for us,
Thanks for traveling with us. Hope to cater to your travel requirement in future.
Feedback Team,
Planet Holidayers
Review For Planet Holidayers
Nilesh Sahu - India
Trip For: Manali, Kullu
Rated 4/5 on Mar 2020
Thanks Planet holidayers for a wonderful trip of shimla manali. Planet holidayers service are good. So greatfull to deal with planet holidayers.
And a special thanks Aarti thakur who conducted this tour. She was very helpful and regularly connected with us throughout the tour. Thank you so much madam for all arrangements.
Planet Holidayers replied:
11 Mar 2020
Dear Nilesh,
Greetings from Planet Holidayers!
Thank you so much for your positive review & for your kind words. We'd love to have a chance to serve you again. Planet Holidayers is always ready to plan future trips for you and your friends, refer your friends for their future trips too.
Feedback Team,
Planet Holidayers
Trip to : Delhi-agra-shimla-manali
Joslyn Pereira - India
Trip For:
Rated 5/5 on Mar 2020
Amazing trip .we really enjoyed allot .well planned arranged iternary by Aarti Thakur. Thanks once again for the lovely memories .
Planet Holidayers replied:
11 Mar 2020
Dear Joslyn,
Greetings from Planet Holidayers!
First of all, Thank You for giving us the chance to serve you and sparing your valuable time in writing feedback for us,
Thanks for traveling with us. Hope to cater your travel requirement in future.
Feedback Team,
Planet Holidayers
Excellent Service Provider
Kalpesh Thaker - India
Trip For: Dharamsala, Dalhousie
Rated 4/5 on Dec 2019
Very good Services provided by M/s Planet Holidayers on my Dharamshala, Dalhousie and Amritsar Trip last week and with very reasonable price. Ms. Pratibha Kashyap is very co-operative.
Planet Holidayers replied:
27 Dec 2019
Dear Kalpesh,
Greetings from Planet Holidayers!
First of all, Thank You for giving us the chance to serve you and sparing your valuable time in writing feedback for us,
Thanks for traveling with us. Hope to cater your travel requirement in future.
Feedback Team,
Planet Holidayers
Shimla, kullu and manali package from planet holidayers
Ravi Agarwal - India
Trip For: Shimla, Manali
Rated 5/5 on Dec 2019
Thanks Planet holidayers for a wonderful trip of shimla manali. Planet holidayers service are good. So greatfull to deal with planet holidayers.
And a special thanks Aarti thakur who conducted this tour. She was very helpful and regularly connected with us throughout the tour. Thank you so much madam for all arrangements. Happy to deal with u.
Planet Holidayers replied:
27 Dec 2019
Thank you so much, Mr Ravi, for your positive review & for your kind words. We'd love to have a chance to serve you again. Planet Holidayers is always ready to plan future trips for you and your friends, refer your friends for their future trips too.
Very Poor
Shweta Raj - India
Trip For: Manali
Rated 1/5 on Aug 2019
There are no comments available for this review.
Review for spiti valley tour from planet holidayers
Gaurang - Ahmedabad India
Trip For: Spiti
Rated 1/5 on Jul 2019
We have a little good but more bad experience faced in spiti valley tour arranged by planet holidayers.
Aartiji and her colleagues' nature and cooperation is good but..
The plan is very low quality,
We are new for this place, so once we
reach there and interact with driver and local hotel persons and with our experience,, we felt that this tour planning
was not ideal
I want to add that
1. Route is not proper, manali to chandratal route is worst So to come back from same route was not possible so we our self changed the route which was actually ideal and should plan by planet holidayers.
2.
Kaza 3 Day stay with only few spots which is really foolishness, we completed all places in 5 hours only
So Kaza 3 Day stay is really a mistake to organize from organizers.
3) many famous places kalpa,nako,tabo are missed
So,, we are really disappointed
We met many visitors in between, all visited from Manali to Shimla route tour Or Shimla to Manali round trip in spiti valley
No One has a route Manali to chandratal to kaza and to back Manali from same route.
So we finished our tour any how and come back to Delhi early.
And in round trip total kilometer distance is only 20 km increased which is nothing and with better road and cover many more places.
So it's not best experience for us.
Planet Holidayers replied:
06 Aug 2019
Dear Gaurang,
Greetings from Planet Holidayers!!
First of all, Thank You for giving us the chance to serve you and sparing your valuable time in writing feedback for us, We apologize for the inconvenience caused to you during your trip.
As per your mentioned requirements, we have designed this tour package for your trip to Spiti. To complete the circuit from Manali to Shimla via Kaza and Kinnaur requires 10 or more days and cost for accommodation and transportation also increases. You did not have that much time. You wanted to go via Manali and the package and itinerary was designed accordingly. We had already paid for 02 nights at the hotel of Manali but you stayed there for one night only.
We even allowed you to carry on with your own itinerary planned at the same moment in spite of knowing that the cancellation at Kaza was not charged from you. We tried to speak with, you were a little adamant of not going the way it was designed. We understand your situation and tried to co-operate with you as a gesture of quality. As per the confirmed itinerary, our services were limited from Manali to Spiti only and back but additional transport to Shimla was arranged without any additional charges.
We can understand that we cannot give your experience back but we are hoping that you will understand our situation and not blame us for everything.
Thanks for traveling with us. Hope to cater your travel requirement in the future.
Feedback Team,
Planet Holidayers
Internal Communication problem
Narendra - India
Trip For: Manali, Dalhousie, Dharamsala
Rated 2/5 on Jun 2019
Communication between travel company and hotel Management at various places
Planet Holidayers replied:
06 Aug 2019
Dear Narendra,
Greetings from Planet Holidayers!
First of all, Thank You for giving us the chance to serve you and sparing your valuable time in writing feedback for us,
Thanks for traveling with us. Hope to cater your travel requirement in future.
Feedback Team,
Planet Holidayers
Nice
Suresh - India
Trip For: Shimla, Kullu, Manali
Rated 3/5 on Apr 2019
Good travells specially package organizor sunitha chuhan ji very good at organising and very skilled. Nice expierience
Planet Holidayers replied:
04 May 2019
Thank you so much Mr. Suresh for your positive review & for your kind words.
With best regards,
Operations Manager
Jayada accha Nahiii
Somesh CHHATRASHAL - Bhopal India
Trip For: Shimla, Manali
Rated 1/5 on Jan 2019
Driver se connect Nahiii h, bahut problem hui h, kuch bhi Time se Nahiii, hotel bhi out Side diye jate h, my experience bad
Planet Holidayers replied:
12 Feb 2019
Dear Sir,
Greetings & Thank you for giving your valuable time in giving feedback for our services.
We sincerely regret the inconvenience you had faced during your trip. We have gone through your case and remember that we have followed up with you at the time of your trip and we never received any complaint at that point of time.
We have in fact spoken with the driver,He was always keep in touch with you,may be he was not connecting with you due to bad signal problem in Hilly area. your planned itinerary was completed a little early from the estimated time.
Moving on your next issue your hotel was not near to City.before your tour booking our travel expert send the hotel distance details to you.Your Hotel Mohan Palace was just 2 KM of distance from Manali Mall Road. We are using them for a very longer time and generally, we receive good feedback from our travelers. Unfortunately, that did not happen in your case. We feel bad about it.
Thanks for traveling with us. We hope that you would understand and give us a chance to cater your travel requirement in future.
Thanks & Regards,
Operation Manager
best facility
Madhav Soni - India
Trip For:
Rated 5/5 on Nov 2018
this trip was Awsm & Gud planet holidayears is best deal m happy to go out with this trip
Planet Holidayers replied:
19 Nov 2018
Thank you so much Madhav Soni for your positive review & for your kind words.We'd love to have a chance to serve you again. Planet Holidayers is always ready to plan future trips for you and your friends, refer your friends for their future trips too.
With best regards,
Operations Manager
Shimla-manali trip
Swapn Siddh - India
Trip For:
Rated 3/5 on Nov 2018
Shimla-manali its good packaged...thanks to Sunita Chauhan.
Planet Holidayers replied:
19 Nov 2018
Thank you so much Swapan Siddh for your positive review & for your kind words.We'd love to have a chance to serve you again. Planet Holidayers is always ready to plan future trips for you and your friends, refer your friends for their future trips too.
With best regards,
Operations Manager
wrong and Incomplete information, hidden terms
Abhay Prince - India
Trip For:
Rated 1/5 on Jul 2018
Planet holidayers are selling fake packages Only making money by fooling us by wrong informations and incomplete details about trips.
This is not a fake review you can get more details from me. My name is Abhay contact number 8800410573
Planet Holidayers replied:
13 Jul 2018
Dear Sir,
Greetings & Thank you for giving your valuable time in giving feedback for our services.
We sincerely regret the inconvenience you had faced during your trip. we are not clear that what kind of issues you had faced with the services . Always we received good feedback from our travelers. Unfortunately, that did not happen in your case. We feel bad about it.
We Will keep your concern with us, soon we are coming with our own properties, we will surely give you some complimentary service for your inconvenience during your travel. As discussed with you on call that snow skiing is only possible when there is appropriate snow there but unfortunately this time it could not happen but surely we will offer you some extra benefit for your next trip.
Thanks for traveling with us. We hope that you would understand and give us a chance to cater your travel requirement in future.
Thanks & Regards,
Best trip ever.
Manik Sharma - India
Trip For:
Rated 4/5 on Jun 2018
Thanks Planet holidayers for a wonderful trip. Enjoyed alot in kerala and the best thing was the service level and quality. Thanks operations team of planet holidayers for regular followups during the trip.
Planet Holidayers replied:
13 Jun 2018
Thank You Mr Manik for the appreciation that you gave us chance to serve us. Planet Holidayers is always ready to plan future trips for you and your friends, refer your friends for their future trips too.
Regards
Team Operations
Planet Holodayers
Planet Holidayers (best memory of my honemoon)
Prateek Khare - India
Trip For:
Rated 5/5 on Jun 2018
recently (17 MAY to 24 MAY 2018)मैं अपने हनीमून (शिमला -मनाली) से प्यारी यादें ले कर लौटा हूँ और ए सब possible हुआ है Planet Holidayers के कारण मेरे limited time को इतने अच्छे से organize किया वो तारीफ के काबिल है|
इसका सारा credit जाता है रूचि शर्मा को thanks रूचि for your support.
मुझे जो commitment किया गया था service वही थी , मेरी cab और cab driver कमल गर्ग बहुत अच्छा और helpful था even वो driver नहीं एक family member की तरह हो गया था| सारा ट्रिप यादगार रहा और जो जिसमे रोहतांग पास सबसे ज्यदा|
अगर summary में कहूँ my every expectation full fill by Planet Holidayers. accommodation, food service package and members of Planet Holidayers all are best.
I'll recommend to everyone "if you want to make your journey is the golden part of your life journey choose Planet Holidayers"
मैं खुद आगे भी आपसे जुड़ा रहना चाहूँगा thanks Planet Holidayers.
Planet Holidayers replied:
04 Jun 2018
Thank you Mr Prateek for your kind words.Glad to know our team could plan a memorable trip for you. We'd love to have a chance to serve you again
With best regards,
Operations Manager
Trip
Ankita Kapoor - India
Trip For:
Rated 5/5 on May 2018
The trip was amazing . A big thankyou to planet holidayers for organising such a hassle free trip in a short span of time . The hospitality and arrangements were top notch .. I would recommend everyone to book there trip from them for a hassle free holiday.. looking forward for my next trip ..
Planet Holidayers replied:
28 May 2018
Thank you so much Ankita Kapoor for your positive review & for your kind words. We are very delighted that you enjoyed your trip and our services. We'd love to have a chance to serve you again.
With best regards,
Operations Manager
Kerala Honeymoon Tour Package
Jagdish Thakur - India
Trip For:
Rated 5/5 on May 2018
Just back home from an awesome trip to Kerala. We arranged the trip through Planet Holidayers and we would like to thank Mr. Sandeep Kumar for making our holidays just wonderful.
During our week we enjoyed the amazing tea plantations and mountains of Munnar, floated on a private houseboat through the backwaters and travelled to the south of the state to visit some of the golden beaches.
We would like to take this opportunity to thank all those connected with our holiday, they made it one that we shall always remember – we could be back.
Planet Holidayers replied:
14 May 2018
Thank you so much Mr Thakur for your positive review & for your kind words. We are very delighted that you enjoyed your trip and our services.
With best regards,
Operations Manager
My Manali trip new year 2017-18
Prashant Yadav - India
Trip For:
Rated 5/5 on Apr 2018
Mera new year Ka trip bahut he accha tha es planet holidayers ki Monika mam bahut helping nature ki me Esse pahle Kabhi etne acche nature k koi tour wale ko ni Dekha but really bahut accha LGA aur mam SE me agey bahut package luga aur ASHA krta Hu ki aap hamesha ESI nature se subki help kr wish you all the best mam
Planet Holidayers replied:
14 May 2018
Dear Prashant, we are so glad that you are satisfied with our staff service. In future, if you make a plan we definitely provide you better services.
With best regards,
Operations Manager
Thanks for memorable honeymoon...
Prashant Narula - India
Trip For:
Rated 5/5 on Mar 2018
Thank u Planet Holidayers for the memorable tour, we didn't have much time but still u guys organise our trip really well.. special thanks to Miss Gudia, she was so friendly and supportive, and the acommandation was superb hotel staff they make our first Holi a memorable... thanks for the all arrangements hope soon we will plan a long trip with Planet Holidayers....
Planet Holidayers replied:
14 May 2018
Thank you Mr Narula for your kind words.Glad to know our team could plan a memorable trip for you. We'd love to have a chance to serve you again
With best regards,
Operations Manager
Dharmshala-Dalhousie-Amritsar
Varadarajan P D - Pune India
Trip For: Dalhousie, Khajjiar
Rated 4/5 on Jan 2018
1. Car provided - 5/5
(new car, driver well versatile with routes and time required, polite, timely trips/pickup/drop)
2. Stay at Dharmashala (Sai Grand) - 1/5
(far from main city, away from nearest main road, no food outlet nearby, breakfast and dinner timing impractical, good view)
3. Stay at Dalhousie (Rudra Inn) - 5/5
(friendly staff, bang on town center-Mall road, good rooms, excellent view, good connectivity, good food)
4. Stay at Amritsar (H K Continental) - 3/5
(comfortable room, average room service, avg food and restaurant, away from city center, lonely location)
5. Planet Holidayers - 5/5
(were continuously in touch throughout the trip and enquiring about our experience regarding our visits and stay)
Only if the accommodation at Dharmashala and Amritsar was better it would have been a 5/5.
Planet Holidayers replied:
13 Jan 2018
Greetings from Planet Holidayers!!
Thank you Mr Varadrajan for your kind words.Glad to know our team could plan a memorable trip for you. We'd love to have a chance to serve you again
With best regards,
Operations Manager
Feedback
Pramod Kumar Singh - Ranchi India
Trip For: Goa
Rated 5/5 on Dec 2017
Thank you for the honeymoon trip.. Hope we will visit again
Planet Holidayers replied:
13 Dec 2017
Greetings from Planet Holidayers!!
Thank you Mr. Kumar for your kind words. We will be obliged to plan your future travel as well. Be it domestic or international. It was and will be a privilege to help our guests.
With best regards,
Akhilesh Thakur
Awesome hospitality
Yuvraj Sheokand Uv - India
Trip For:
Rated 5/5 on Nov 2017
The Trip was amazing.
Planet holidayers hospitality and arrangements were way up to the mark.
Special thanks to Miss. Priya Sharma for the arrangements.
Planet Holidayers replied:
16 Nov 2017
Greetings from Planet Holidayers!!
Thank you Yuvraj for your kind words. We will be obliged to plan your future travel as well. Be it domestic or international. It was and will be a privilege to help our guests.
With best regards,
Operations Manager
Memorable trip arrange by PLANET HOLIDAYERS
Yogesh Tyagi - India
Trip For:
Rated 5/5 on Nov 2017
It has been the most memorable trip of Manali. The support and services from Planet Holidayers has been immensely satisfying. Ms,Smiriti Sharma, in precise being the point of contact have been helping us enjoy the whole trip with such ease and comfort, the best services delivered by her. Thank You. From our car drover to the hotel staff.. Everything has been wonderful.. Cheers to the whole tour's management for being so delightful and making the trip so cheerful for us. Surely the best experience of the Himachal Pradesh and would also approach you guys for any other trips across India.
Planet Holidayers replied:
16 Nov 2017
Greetings from Planet Holidayers!!
Thank you Mr. Tyagi for your kind words. We will be obliged to plan your future travel as well. Be it domestic or international. It was and will be a privilege to help our guests.
With best regards,
Operation Manager
Pathetic service by planet holidayers
Jatin Mehta - Ahmedabad India
Trip For:
Rated 1/5 on Nov 2017
Beware..worst service seen..would never recommend planet holidayers tours and travels...untill you pay they are very sweet talkers and after the trip starts they misbehave ..give accomodation at a different place..give bad quality cab and drivers.. We booked from Mumbai..email was sent by them for the confirmation of the cottage..50% advance was made after receiving the e-mail..after reaching..cab service was not given on 2nd day..thereafter they shifted our plan from shimla to manali first saying cottage committed not available now and still even after we agreed on change of plan they gave us different hotel at very remote place with no proper service and then when we complained their owner spoke very rudely saying that we don't have any option now and then their driver demanded for more amount although it was agreed for balance to be paid on the last day. They stopped the trip mid way demanding balance money immediately and when we asked to stick on committed terms their representative varun used abusive language and told my wife that he will beat her.We had to go to police station to complain..they just spoiled our family vacation.Please take action so that no other family is harassed by such company. To have hassle free trip we booked through planner but they intact spoiled our trip from day one to the last day.
Planet Holidayers replied:
13 Nov 2017
Dear Guest,
Greetings from Planet Holidayers Tours!!
As per your aforementioned review I would like to clear few points over here. The cab provided by our side was upto the mark, the only problem faced by the guest was regarding the chauffer. We changed the driver thrice during the travel according to the guest’s demand. The drivers had to face a lot of problems regarding the payments. The Hotel mentioned before was unavailable on the given dates because of the delayed initial payment by the guest; despite urgency created by the agent. The entire payment was taken as per the company’s policy. Still we tried to create some lenience towards the guest as according to the policy entire payment has to be made before the travel date which was denied by the guest.
Planet Holidayers Tours apologizes for the misconduct or inconvenience showed by our agent. Needful action has been taken.
I take this as a case of intentionally creating a bad name of our company and an insult to our hospitality rendered to you as an esteemed guest and would demand from you a written apology from your side and withdraw this type of statement on a public forum.
It seems that you may have fancied & weird ideas of planning your vacation and then creating baseless stories to ruin somebody's profession and Business.
With Best Regards,
Operations Manager
Review
Aneet Benipal - India
Trip For:
Rated 5/5 on Oct 2017
Hey folks I was planning a trip to Goa since a very long time so I finally got to travel few days back in the month of October through planet holidayers that was organized by Mr akhilesh Thakur..I couldn't have thought of a better option without him..the trip was very well organised.everything was so very planned and I had the best time after so long..the traveling was so smooth and the arrangements in Goa were beyond words..keep up the good work planet holidayers..looking forward for a new trip soon..cheers
Planet Holidayers replied:
31 Oct 2017
Greetings from Planet Holidayers!!!
Thank you Aneet for your kind words. We will be obliged to plan your future travel as well. Be it domestic or international. It was and will be a privilege to help our guests.
With best regards,
Akhilesh Thakur