They are the worst trip planner ever, there is no management and no follow up, firstly they will sweet talk to you and will show you like they can provide a lot of good things but in reality when you reach to the destination, nothing will be available.
I have planned my honeymoon trip with them to Dalhousie, the trip planner, he just make false promises, firstly they provide a hotel which was located far away from Dalhousie's main location, we have specially booked the room with personal balcony and hill view, and he has not conveyed the same to the hotel. hotel has try to provide us a room with no window, it was a close room. after arguing with them for half an hour after that they have provided us a room to the road view, so the whole night due to the traffic noise, we were not able to sleep, forget about the delight honeymoon experience. For the Next day i have specially ordered to decorate the room with red and white heart shaped balloons with proper flower decorations and a good cake. instead of this they have decorated room with children party balloons and hanged the children happy birthday bunting.
They have just ruined my honeymoon and when i try to cut their charges for bad services they have threatened me that i will not be able to checkout and same happened.
it was a worst trip planner. I suggest they should be banned from every platform and no one should ever go with them.