Book at your own risk if you wish to ruin your vacation. Still if you happen to book with them pay only 50% of the amount & pay remaining at the end of the tour. Because once they receive the entire payment, you will be left at their mercy.
I had a very torrid experience with them. Nothing went by as they promised. I was given a filthy car with an even more filthy & rude driver. They won’t pick up your calls if you complain about anything. A certain part of our itinerary was cancelled due to lockdown. Initially we were promised that the amount for cancelled itinerary shall be fully refunded but later on they denied to refund any amount towards cancellation. I ended up losing almost Rs. 35000 .
Tour operators like these should be delisted & their license should stand cancelled for gobbling up people’s hard-earned money.
29 Oct 2021
Dear Madam
The day you started the tour within 3 days it was announced lock down throughout the country. Nobody foresaw this unavoidable circumstance coming. We tried to adjust the itinerary wherever possible, and you landed up staying in Tawang more than as per the itinerary. You could not go for your Bum La Pass due to bad weather. You could not go to Kaziranga as you rescheduled the flights. You completed your Arunachal tour, Bhalukpong, Dirang, Vomdila
The amount you are saying is not at all correct nor the vehicle and driver description mentioned by you is correct. We never compromise on Driver and Vehicle as it is the most crucial part of your tour. However, we mailed you that the amount which is not utilized by you can be used by you later anywhere in the country during your next trip which you declined.
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