Make Our Moments

Make Our Moments

Travel Agency in Kochi (Cochin), India

Joined Tripcrafters in Jun 2016
66 trips booked using Tripcrafters

Currently Active

About Make Our Moments

As our name suggests, we create moments that would last a lifetime. We at “Make Our Moments” takes pride in connecting the world to God’s Own Country. Are you a traveler looking forward to visit some exotic places, then fasten your seat belts and assure the rest with us.
Holidays are moments that a person would cherish for a lifetime and we make no compromise in providing you the best facilities available in Kerala. Our services are not just limited to operating tours but we offer packages that would include your accommodation and other travel needs as well. We have tie-ups with motels, hotel ... read more

Address

19/73 e ground floor , ground floor - royal plaza building , aluva, Kochi (Cochin), 683101, India

Destinations Covered by Make Our Moments

Karnataka, Kerala, Tamil Nadu

Services Offered by Make Our Moments

Flights, Hotels, Car Rental, Bus/Train, Cruise, Sightseeing Tour

Rating Distribution for Make Our Moments

5 stars
13 ratings
4 stars
5 ratings
3 stars
6 ratings
2 stars
3 ratings
1 stars
6 ratings

Write a review for Make Our Moments

Select a Rating Above


TripCrafters Reviews for Make Our Moments

Not yet received the refund

Binna Kavathiya - India

Trip For:

Rated 1/5 on Jul 2019

last year in 2018 when Kerala flood happen, i had paid an advance two months before, but not yet received the refund, since from last one year i m following up, but no reply, please don't make any advance payment to such type of companies,


Worst experience

Monica Tambe - India

Trip For:

Rated 1/5 on Dec 2018

We received for our Alleppy houseboat stay dated 12th dec 2018 .
We had booked our stay through Sheena who promised us that it will be as per our standards.
Here goes the number of issues we faced for which we regret booking our trip through MOM(Make our moments)

Firstly, as per itinary the stay was at cruiseland.in whereas, later we discovered that it was at some cheap Lakepark view and the change was done at the last moment without our consent.
Secondly,the boat images we received pre-booking were completely different than what we experienced and I am pretty sure that there were no quality checks performed by any of their team member.
That place was untidy with stained bedsheets, filthy bathroom, tasteless food etc and thanks for making us spend our 1st anniversary at such an inhospitable environment.
Would never recommend them


Excellent tour

Shirshendu Kushal Mondal - India

Trip For: Alappuzha (Alleppey), Munnar

Rated 5/5 on Oct 2018

The tour was excellent. The service provided during tour days are good and the communication with Mom representative is excellent all through the tour.


Terrific experience with driver(Sandeep & Seena Antony)

Ram Rednam - India

Trip For:

Rated 1/5 on Jul 2018

Right from the start of the arrival at Cochi Airport to Drop ,driver Sandeep behaved quite abnormally and arrogant. We went to Cochi on 29th Jun for 5 days trip along with my family members. Hotel stay and hospitality at Hotel were all beyond expectations.

To start with, At wood resort in Munnar was quite good, we stayed there for 2 days and Driver Sandeep was to take us around the places of Munnar. We had unforgettable experience with him. I am still in dilemma as to what we did to him that caused him behave rude. He was very very rude. We didn't want to complaint to the Travel agent which is "MakeOurMomentts" as we were half way of the trip.

I am sure it would have been much more worsen had i complained about his behavior during the trip. He dropped us back at the airport on 3rd July and dropped all our baggage and immediately ran away without even a courtesy "Bye". We proceeded with baggage check-in's and got into airport and then we rang Seena and told her what had happened all these days. She assured she would escalate issues and give me a ring next day but none called as on today.

I also did read all reviews here but surprisingly none of the reviews were below average and i felt like i was the only unfortunate guy which turned out to be a bad experience with him. Anyways, If you have made up your mind to go with this travel agent then i would suggest you do this below.

1.Never ever choose Seena as your Travel agent (Ask for a different travel agent in the same company and next point of contact for any escalations)
2. Never ever Sandeep as a driver cum guide.
3. Don't make full payment upon your arrival. Tell them that you will clear 20% of the amount on the last day.

If you think my reviews are fake, I can send you screenshot of the conversation with Seena. Booking was done on the name of Mrs.Sushmitha. I hope makeourmoments take some serious action on both of these guys.


Worst. Don't select them.

Leela Priya - Chennai India

Trip For:

Rated 1/5 on Jun 2018

Don't select them. They have very poor executive team who don't have any knowledge of distance between two place of their own state. Worst driver. Management team very talented in supporting their team and console us just to avoid their loss. Money minded. Pls don't pay fully, they will take things for granted, even if we have aged people (Sr citizens) and kids. They don't mind us suffering bcus of their poor executive team. False commitment by the entire team. Only good thing in the trip was the rooms provided. Driver was very aragont, not giving any respect to tourists. Don't select them.


Thank U note

Akash Bhadja - India

Trip For: Alappuzha (Alleppey), Munnar, Thekkady

Rated 5/5 on Jun 2018

We enjoyed the service and way they give the planes of trip are to good and cab service driver are decent person Benoy,so thanks for make our moment's


Worst Kerala visit experience

Rahul Srivastava - United Arab Emirates

Trip For:

Rated 1/5 on Mar 2018

I visited Kerala for 10 days holiday visit from Dubai. I took the 3-star package from Make our Moment Company (trip executive-Ms. Jesna). They confirmed that 3- star package will be good for a family of 4 persons. However, to my surprise, the whole trip was full of mismanagement and chaos. The car they given with driver for travel was very poor and uncomfortable and had a tough time changing the car from MOM. The 2nd car they sent was good but the driver (Mr. Anil) was rude and had no sense, of how to behave with customers. I lodged complaints against him, but his manager (Mr. Varun) seems to be unprofessional and uncooperative also. Lastly, I had to terminate the trip schedule without any refund.
The driver Anil especially was very bad and I had the big fight with him.
Make our Moments is a fraud company trapping innocent travelers and never give you the promised services. They will repeatedly bother you for completing the payment during your holiday and not even bother to threaten you.
Request you to never fell into the trap of this company as its worst agent, if you are traveling as a single family.


excellent tour

Kapil Borawar - Pasadena India

Trip For: Alappuzha (Alleppey), Kanyakumari, Kochi (Cochin), Kovalam, Trivandrum

Rated 5/5 on Feb 2018

Trip was excellent. Make our moments make our tour excellent. Thank you very much Ms Seena for your help in the entire tour..


Make our moments

Navneet Kapse - India

Trip For:

Rated 2/5 on Jan 2018

2 star for 1st 3 days disappointed last 2 days.
In our package alleppy sightseeing like beach museum etc but after houce boat pilot directly drop in coachi city .in our plans 6 point to visit in coachi but I can saw only 3 .
Last 2 days wast my time and money.


Munnar , Thekedy & Boathouse

K Narayana - Hyderabad India

Trip For: Alappuzha (Alleppey), Munnar

Rated 5/5 on Nov 2017

A very good arrangement by the organization,well behaved staff and affordable cost.Transpot very luxury,van pilot well behaved and good guide.


Excellent

Mayur Gala - Mumbai India

Trip For: Kerala

Rated 5/5 on Aug 2017

Wonderful arrangements no negotiation proper quotation for a customised tour and also proper call back every day


Honeymoon in backwaters

Senthil Kumar - India

Trip For: Alappuzha (Alleppey)

Rated 5/5 on Jul 2017

We had a good trip to kochi and alleppey. Nice stay in hotel and resort. Wonderful day in houseboat. Everything was good.


KERALA TOUR

DR NIRAJA - Pune India

Trip For: Kerala

Rated 3/5 on Jun 2017

TOUR WAS WELL ARRANGED ,DRIVER WAS GOOD ONLY LAST HOTEL STAY AT KOCHI WAS HORRIBLE N UN EXPECTED


Feedback

Jayprakash Jana - India

Trip For: Kerala

Rated 3/5 on Mar 2017

Make our moments is good but in some cases they need to improve like

1) Hotels like birds valley, tiger roars food is not good (please do not suggest these hotels to anyone else) Leaf munnar, abard harmonia hotels are good there food is also good.

2) In houseboat food is good, but cake is not that much good there should be proper cream cake available and candle light dinner is not given to us and decoration full of flowers bed is required which is not given to us.

Good one is- 1) Service is good 2) Driver Saran i can give him 10 stars, He is good in his driving and talking, calm, polite. You can suggest him for other trips also.


Good till tour & not honeymoon!!

Vicky - Gurgaon India

Trip For: Kerala

Rated 3/5 on Feb 2017

Amazing guy steve, but might have lack of knowledge as of how impress ur partner, had 1st exprience in my whole life where candle light dinner had a buffe!
More-over 3 couples were provided 5 seated innova, for 10 long days of tour, can you imagine!! Hotels were amazing excluding stinking, "house-boat" grand by stinking as hell! Overall beautiful places, helpful people, just don't expect even a bed decoration for a single night!!


Feedback for Make our moments

Prakashchandra A Mehta - Bharuch India

Trip For: Kerala

Rated 3/5 on Jan 2017

Very good but at kovalam beach food of hotel very bed


Great management

Ganesh - Mumbai India

Trip For: Alappuzha (Alleppey), Munnar

Rated 5/5 on Jan 2017

Excellent service really very happy cab fatalities and sight seeing is too good


Awesome Kerala honeymoon trip

Nikunj - India

Trip For: Kerala

Rated 5/5 on Jan 2017

Very nicely planned. Good properties awesome experience. Good cab and driver. Highly recommended


Honeymoon trip

Krishna - Chennai India

Trip For: Kerala

Rated 2/5 on Dec 2016

I am not satisfied in your package. i am not seen any places as per your itinerary. Hotel & Boat House only worth.. other than nothing else.

Make Our Moments replied:

01 Jan 2017

Dear Krishna Sir

Thank you so much for the review ..

Due to the high flow of tourist to Munnar during the season time ( November - January ) , we face many reviews like this as our guest face a big queue to get into the sightseeing spots like Eravikulam National Parks in Munnar .

I believe that our team and cab pilot did our maximum to make your trip memorable . As you stayed in SWISS COUNTY MUNNAR we guaranteed the service and quality in which you got the promised quality . Even the houseboat provided was best in quality .

Once again thank you for visiting kerala through MOM ...


service and organize very well

Shivam Patel - Anand India

Trip For: Kerala

Rated 5/5 on Dec 2016

make our movement organize my trip very well, we enjoyed my trip without any hassle.make our movement has chosen hotel to good.

Tour Packages Offered By Make Our Moments

No Tour Packages so far..
Get Customized Packages
From Top Travel Agents - FREE