We had been to Sikkim and Darjeeling for 9D, 8N (Gangtok, Lachung, Namchi, Pelling and Darjeeling). I must say the arrangements made by Jeremy Travels for our trip was excellent. Binay Rai was very helpful in selecting the package for this trip similarly, Kesav was very helpful in opting right timing for sightseeing in Gangtok, Lachung and Namchi. Especially the Zero-point view was mesmerizing.
Accommodation provided in the Pelling and Gangtok were excellent. However, the accommodation in Lachung was moderate. The Darjeeling accommodation was poor even there were issues in water supply and moisture is visible in the room walls even there is no lift in the hotel.
I would suggest you to provide the detailed itinerary along with travel document in advance will help the traveller to plan well.
Special thanks to Binay doing good work, who picked my call without any hesitation and acknowledged everything I asked for. One more point, I would appreciate is, followup he made every day with the outcome. He regularly called me and checked if everything is going good. Overall a great experience, we are satisfied with this trip and will plan the future trips with you. Thanks a lot.
04 Nov 2019
Good afternoon Sir, thank you for your reviews & feedback we are pleased to hear that you have enjoyed every moments during the entire trip which is our main motive.
Once again we thank you for your trust in us & gave us an opportunity to organize your tour & as stated without your trust & co-operation this things wouldn't have possible as planned. Hence, we also appreciate your co-operation during the entire journey that helps us to execute the entire plan as discussed.
We are sorry to hear for Darjeeling hotel, we thought issue has been resolved post our discussion still we will check with the Darjeeling hotel partner & ask them to upgrade the service going further. Apart for this if any other shortcomings has happened during your trip, we would like to deeply apologize for that.
Once again we thank you Sir & all your family for selecting Jeremy Travels to organize your tour.
Jeremy Travels Family
Sikkim
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