Warm welcome, co-operative driver, but pretty average selection of hotels. Car can be better. Rating 5.5/10
08 Feb 2019
Thank you for taking time to give us a review. I as the owner of this company know in and out about your Tour to Sri Lanka I personally contacted you, the place you are Staying and our Driver to check whether everything was ok.
Once i See this Review and Rating I really got disappointed for all what we have done to make your tour Better. But i will point out some things that i cannot agree on.
1. Budget - You had the minimum budget for your 9 Day tour in Sri Lanka and we had to use Home Stays and Budget Hotels to plan your tour. Though Your preference was 3 Star Hotels since you had a lowest Budget you agreed to stay in HomeStays and Budget hotels all your stays were booked after getting approval from you one by one.
Your only concern in Stays were A/C , Wifi , Clean Rooms. We think we have met that requirement since we didn't got any complains from you once i asked you when you are in hotel.
2. Car - Since we use Mini Cars for Budget Tours, The Car we used for your tour was a Honda Shuttle and it is in good Condition till now. After your Tour till the date it has been used for like 5 Tours we got no complain about the vehicle from any guests who used it. I don't know how can the car been better than the comfortability when travelling.
3. Comparison - Road System in UAE is different from Indian road System and in Sri Lanka it is totally different.
Achintha - Hi Ceylon
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