I ll rate 4 out of 5 bcous d driver dnt stop at d spot which was on package he ever dnt undstnd hindi english also.he just getting as quickly as to hotel to check in so his duty get off. When ever we say he just stop near jeep and say sir off road sence u should hired a jeep, but couldn't make his effort to take at spot
At thekkady he take us late, due to him we miss last motor ride he even dnt know d time of d park
At allepy boat driver take us ride on d river after 5.30 he stop at place and say to go to beach bcous 3 hour to dinner when i call d driver to take us he even not responsing fone call i have to make rikshaw to beach.d boat is full of mosquitoes due to d dirty river ganda nala I should call it useless waste of money
If u r vegee then its difficult to have good food
All hotel was good at munnar,thekkady,kovalam but never stop at boat useless
All staff are good no probem at all
Operator should also unaware of spot to take tourists.
Beaches r awesome spot at munnar r also good. Operator should provide a good driver which know all time, spot every things bcous tourists come with excitement about tour but if he provide a unkown driver about spot then it totally waste of money n tour also
U can contact me for any questions my no. 9373124830 Abhijeet Gupta Nagpur Maharashtra
02 Dec 2016
Dear Abhijeet Sir,
Thanks you very much for your trip with Evergreen Travel Company and taking your valuable time to review our service
We are truly disappointed to hear that your trip not meets the expectations while we strive to ensure each gust is given a seamless experience and feel the touch of our very personal service
I would also like to assure you that the matter has been discussed with all departments and analyzed your issues.
According to your itinerary the driver brought you to each and every destination but those places have entrance fees under Govt. but you are not ready to pay that. The same issues was happened with you in Rajamala (Eravikulam national park) & Thekkady motor ride, travel agencies are not suppose to do anything in that we clearly mentioned in our itinerary.
In our side we have given you maximum service instead of Indica we upgrade the vehicle to sedan in free cost
we never compel any guest to travel the entire trip with same driver we are ready to change driver whenever you feel discomfort with them, During the 7 days trip you never complained about language problem of driver bcz he know Language very well your diver was Mr.Tijo(09961477626) I think you have some misunderstanding with him
In Thekkady and Munnar Optinal activities like Jeep Safari,Trekking etc you have to choose Jeep bcz that is on off road car is not Permitted there.
After check in the house boat vehicle is not available during the day bcz you are in cruise.
Recommended. We will never post anything without your permission.