Best Escape Holidays

There is no proper communication between tour coordinator and local coordinator. Hotel choice is very poor except the one at Leh. Camp site is not up to the mark. Driver provided from leh to manaly is very arrogant,
Local coordinator as well as driver has no idea about itinerary.
VERY POOR EXPERIANCE.

They never provide hotels as shown in picture. We 7 person went for Chardham Yatra from 10 -21 June from N Delhi. Drivers of vehicle may switch off their mobiles at any point of time. Accommodation provided are of poor standard, foods are not of good quality, that causes stomach problems. Nobody heard you if complained, Ofcourse you can take food outside as per your requirement with extra payment. Their drivers can stop the vehicle and can ask for clearance of some past payment from company resulting missing your train/ flight. So my sincere request is not to go Chardham Yatra with them as they don't have any control over Uttrakhand hotels, drivers and vehicle. They only try to ESCAPE from responsibility. This Travel agency should be banned.
C S HOTA.

Best escape holidays is a black spot for the tourism industry and in my view point,no body should opt for this farm for a tour package.The organisation is totally a profit making one and never takes the customer interest into account. The facilities they commit to provide at the time of booking a package are never fulfilled and the type of hotel stay they provide are of very poor standard that it's very difficult to stay there with family. Even though, they were informed several times about the difficulty faced, they never come forward to solve it rather they pressurise the customer to adjust with it. In my view, such type of service providers in the tourism industry should be black listed immediately as they are parasitic and harmful to the industry.

Location of hotel is something can be better place in manali . Like in mall road or neer to any place . It helps us reduce the time of travelling and less dependency on driver. Experience with driver was worst. He takes mny stops nd usually the stops are also not good palce where family cannot even go out and have a cup of tea.
He looks always hogh on weed .
Can be better planned according to situation .Next time I will plann everything by my self.

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First of All thanks to Mr. Navneet sharma (Best Escape Holidays) for making the trip memorable for me and my wife. It was a really amazing experience. Your complement for me was really good and well arranged like candle light dinner..

Hum Nov 2023 me Kerala tour ke liye gye the Hume bola gya tha ki best price me best deal milegi or kaha tha ki 3star hotel hoga per jab hum kochi pahoche to driver late tha or use English bhi thik se nhi aati thi Hindi to door ki baat hai. Driver ne hume kochi se munnar ke dauraan kisi bhi tarah ka guidance nhi diya na hi kuch Kerala ke baare me bataya. Hotel pahochne per bhi arrangement proper nhi tha. Humne saari problem email me bhi batayi thi per koi reply aaj tak nhi mila or hamare pehle review ke reply me best escape ke owner ne likha hai ki humne paise nhi diye to meri request hain owner se ki apne driver se check karein humne unko rs.14000/- tabhi de diye the.
Humne pehle rs7000/- advance diya tha or munnar me hotel checkout ke time per bhi payment Kiya tha fir thekeddy me bhi checkout ke time per payment Kiya per hamari request thi ki driver ki wajah se hamara echo point or boat ride sightseeing sab reh gaya tha jiski wajah se hum kuch amount deduct kar rahe the per aapki taraf se kuch response nhi tha.
Hume Bina paise diye jana hota to hum aaram se boathouse se subah 8bje chale jate kyoki boathouse se checkout 8am me tha per humne aapke driver ka wait Kiya. Per aapke mahaan driver ne hume car me lock karke dhamki di ki wo Hume police station le jayega. Mai bhi jaane ko ready thi per driver hi nhi le gya. Hume bhi customer legal rights pta hai or uske hisab se action le sakte the. Or jab driver ne hume station chora to unki line thi 'get out' kya aise treat Kiya jata hai guest ko?
Humne ek baar bhi ye nhi kaha tha ki paise nhi denge per koi bhi agar kisi tour ka plan banata hai to important place visit na kar paye to bura lagta hi hai.
Humne boathouse me bhi baat ki thi wahan ka charge sirf rs5000/- tha na ki rs8000/-
Hume pata hai ki south me language problem rehta hai per Kam se Kam English to aana hi chahiye agar aap is tarah ke profession me ho. Hindi ki hume koi expectations nhi thi itna to Hume samajh me aata hai.
Sorry but Hume bhi kabhi bhi future me aap jaise tour planner ki jarurat nhi hai or mai banki sabko bhi kahungi har tarah se janch karke hi decide karna.
Shuruat me best escape agent se baat karke maine kochi aate wakt best escape holidays ke liye recommend bhi Kiya tha per ab nhi karna hai kyoki apni galti manne ke bajaye ye customer ko hi galat keh rahe hain
Best escape ko bs itna hi advice hai ki aaplog apne management per dhyan de tab kisi ko assurity dein nhi to hamare jaise or bhi customer jaldi hi milenge.
Best of luck for your future.

1- Pickup/drop and travel/Driver and car condition was very good.

2- Stay and food at Chokhi dhani Jaisalmer was Average. Location of hotel is remote, bed condition was not good.

*3-Stay at Sultan camp was Good, but quality of food provided was worst. Very bed.

4- stay and food at Rajwada palace Jodhpur was very Good.

Finally it was a average tour arrangement with respect to money. Overpriced.
Representative of travel agency was helpful.

Thanks.

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Overall trip experience was good, Thanks to Piya.

Could've been excellent, if not for Dharmshala hotel room and Cab driver.

Piya was so good in communication and convincing skills. She can understand the reason and ready to accomodate our requests, wherever possible. Our plan happened just after the rains. She helped us to get the latest updates and assured things will be taken care of. It is so nice of her to check-in with us during the trip.

I took the luxury or higher package, I suppose.

Dharmshala hotel room was bad. There was a miscommunication between Best Escape holidays and the Hotel. Pictures shared about the room was kind of mixed types. And got the least best room in the hotel and it was too shallow. And ultimately we paid for something which we didn't agree for.

Yes, I asked for a different hotel instead of what is suggested. Still if it is not possible to know more about or couldn't help much in these type of requests, then it is better to inform upfront.

Dalhousie was good, the room, the food and everything.

Cab driver was good. For non-hindi speaking people, it is tough to communicate. At times, it could easily create misunderstanding between driver and us. This is the last thing which we want to happen during the trip. It is good to assign drivers who can understand English to non-hindi speaking customers.

Overall,it is better to avoid season times for these places. It is so crowded everywhere and lots of time lost in traffic.

Ratings - 3.75/5

We travelled with family to Manali, Kasol & Tirthan Valley in the second week of June'23 through Best Escape Holidays. During our trip we stayed at Marina Heights - Manali, Chalo Kasol - Riverside Camp, Eaglet - Jibhi & at Sunshine Himalayan Cottages - Gushaini, Tirthan Valley.

Piya from Best Escape meticulously planned our itinerary and organised the entire trip from Chandigarh at a reasonable cost. The hotels & camp site provided were decent and so was the cab organised for the entire trip. Piya was very much helpful and patient in sharing the stay options & curating them according to our needs. She even went to the extent of twice checking with us during our trip, whether things are fine and as per our requirements. We fully enjoyed the snow activities near Rotang, river rafting at Kullu, Camping at Kasol, fishing n guided jungle treks at Tirthan Valley during our stay.

Thanks so much Piya for aptly organising the entire trip on short notice and for making our vacation memorable !!

I had purchased the tour of 48300 for 7 days
I that I had only enjoy in Manali and 1 day in Bejji .
Manali hotel was good and well decorate my room and rest of the hotels were worst that the loggs and dharamshala waste of money and time
Individualy if i had made the plan I can do much better then this company

They are very good in providing the service. We enjoyed our trip.

Not a great experience, the hotels offered them were almost like 7-8 kms away from the main centre and very remote. Have ordered for additional mattress which was never given. The site locations mentioned by them were just names and not the locations really. The only good thing I can talk about is the driver who was very co- operative and helpful.

It was a great experience in South India Family tour of 14 Days. Special thanks to Mr. Vikram Bodh & Mr. Ajay and the entire team of Best Escape for making it memorable.
All the places are too attractive and stunning. You managed all this stuff very delightfully.
All the given hotels are fantabulous and added that the driver (Akhil Bhai) is also too much family friendly & cooperative

Package me job bhi mention tha everything was the same (Hotels, Rooms, Foods & transportations)
Hamara ye 14 din ka tour tha jisme hum Cochin, Munnar, Thekkedy, Alleppey, Kovalam, Trivandrum, Kanyakumari, Rameshwaram,Madurai, Kodaikanal, Coimbatore or Ooty cover kiya. Hamari puri family ne bahut enjoy kiya pure tour me
Again special Thanks to Vikram & whole team for making this trip memorable

I specially recommended to everyone to plan your trips through Best Escape Holidays.

Recently we had a visit to Simla, Manali, Dharmasala & Dalhousie for 8N/9D. Vehicle provided is worst 12 seater provided for 15 people. They are interested in money not in showing places. Beware of contact person calls himself as Manoj - he talks sweetly fooled you at every moment.

*G Raghupathi*

Trip was planned well. Things highly recommended that can be improved are the choice of hotels. They need to provide better hotels options, since the ones visited by me, we faced few very unpleasant experiences and are not kid friendly at all.

It was worst escape.from day one Mr.Manu started asking for money to be transferred to different accounts to save GST.everyday they would ask us to pay for hotels or some other account without which driver would not start his trip we never expected thisas we had booked our trip three months prior.also some of the places there driver didn't knew as it was his first ever trip with customer.

Thank you for connecting us with your partner - Great Escape holidays. Ms. Piya Sharma was great with the arrangements and taking care of the requirements end-to-end. Also appreciate that she / her team was constantly checking with us to ensure that everything is as per the commitment provided by them.

It was a great exprience right from the time we got picked up from the Airport until the drop.

Hotels booked by the tour operator were worst. Hotel Alpas at Manali was not good and location was not upto the mark. Hotel Alpine Hildren at Shimla was worst not reachable.

It was wonderfull experience throughout the journey. Specially Thank to Best escape holiday and Ms.Piya Sharma for the arrangement. She quided throughout the journey and also the driver Mr.Sanjeev Vekta was excellent and was safe.
In himachal it was like heaven on earth.
Thanx to Best Escape holidays,Ms.Piya Sharma and Mr.Sanjeev Vekta.
Please do go through Best Escape for the trip

I had a great experience of honeymoon tour bcz of Best Escape and Piya...


Special thanks to Piya for the best and convenient arrangement for me. Thanks!

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We had very bad experience with Best Escape Holidays, especially with Piya she was clueless for whatever queries we raise/faces, there was a major communication gap between team Best Escape (Tour Organiser, Cab driver, Hotel and all other peoples), for small query we have communicate to each and all and answer were different, we have massive hassle bassle on very first day @Amritsar Airport to Hotel, we roam around 2+ hrs in Amritsar just to find out hotel (imagine the situation with 1.4 year infant), on top of that tour guide was blaming on Hotel and vise versa, in fact tour guide expect us to give them each time but not even single time she called us for any update regarding tour update.....

On top of that Piya and her payment team very well in contact/follow-up for payment, seems like they only had interest in payment, even they sent cab driver from Himachal Pradesh (Driver were best no issue with that) and telling us he is local person (They basically lied), but in vain he was not even knowing location of hotel (imagine i am dealing with Google map, wife is handling crying baby, driver is clueless & Amritsar Small road and traffic).

On top of that i asked them for resolution/solution for this mismanagement they were not having answer for this (We are sorry/apology was the reply from their side), in worse case scenario his team mate Ajay threat me (Sir aab aap metter badha rahe ho ye accha nahi hoga) when i hold their renaming payment due to this issue on last day of Dharamsala, they literally wont let us check out from Dharamsala Hotel (When i already told them in written WhatsApp that i will not hold any of your money just give me proper resolution)

Issue arises day 13/02/2023 but till 17/02/2023 they fail to give any resolution, in fact they refused to accept this horrible missed management (that was more than worse), only thing they were needed was money but no any service against it, WORSE TOUR EXPERIENCE OF MY LIFE "HIGHLY NOT RECOMMENDATION TO ANY ONE"

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Not having information on cities and tour guidance for the trip organization.

Enjoyed a lot at Manali. Thanks to Bestescape for providing a good package and its staff Ms. Tanuja mam for being in touch for the guidelines during our entire trip...

The booking process right from the beginning was superb. The booking quotation, and then support throughout the end of the journey is what made me feel happy. Ms. Tanuja from the Best Escape holidays was very supportive. The driver was very polite and even the Hotels were good enough. Thank you so much. I would definitely recommend Best escape Holidays to anyone planing a tour.

It was a wonderful experience, thanks for providing such good services Best Escape Holidays, the hotel rooms are nice and we had a good driver too, the driver was very helpful and very friendly . And specifically thanks to our guide “Nima Omu” from Best Escape Holidays makes sure we have a great experience, she was always there to help us with our queries. Everything was good nd our last most adventure for missed the train from our first station she’s communicate our cab driver nd he’s dropped our next station then we catch the our train

It was our first n best trip experience with “ best escape holiday”. The trip details was executed to perfection, thanks to “Thanuja”. Food and hotels were too good n the driver was excellent. Thank you so much BEST ESCAPE HOLIDAY.

I reached Manali via 'Best Escape Holidays ' . I had took premium package because of the affordable pricing, bus booking, room stay was also included in this premium package. I got a tour coordinate Miss Piya and she was very friendly and supportive and also helped me to the rest of my trip. It was a very joyful and memorable trip for us . They had also arranged a nice hotel to stay which is in 'Jogni Heights' . They had took feedback 2-3 times during the trip . 'Best Escape Holidays' is the suggestion to give everyone who are looking for a trip to Manali.

We had a trip to manali with best escape holiday. Very good experience with Neema Omu and mohanji. Very happy with all arraengement and service. thanka for making trip memorial. Keep it good work.

Trip to : Munnar, thekeddy, allepy

Thank you best escape holidays for the trip. Special thanks to nima omu for organizing the whole trip. The trip was well planned. Hotels booked also good. We enjoyed a lot. This trip will be very memorable for us. Thank you.

Thank you, Best Escape Holidays team, especially Shivani Thakur and Ajaykumar, for organising our Kerala trip so well and making it memorable. I'm recommending it for sure.

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Enjoy the trip, the location selected and the planning was excellent, thanks to Piya (coordinator), helped in each and every step, reviewed everything before deciding. Thanks to escape holidays and Piya for making our trip memorable.

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I want package 4 day manali and 1 day simla my driver is very good and hotel and hotel stop are very good thanks best escape thanks so much

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It was a memorable experience with Best Escape Holidays. We went to Manali for 5 days tour. Everything was perfectly arranged. Driver was good & hotel was also very nice. Thank you very much