Travel Agency in Shimla, India
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Tourism Department Certificate
We at Best Escape Holidays, provide you with the best escape routes from the daily hubbubs of work and stress. We show you the best of India, especially molded by our own hands. Being completely dedicated towards the happiness of our customers, and being in travel industry for almost a decade, we have now learnt the way of living life, travel by travel - escape our escape. We firmly believe if anything is a problem to you, it is of the topmost prioritized concern to us. Hence, we are more than happy to customize your travels so that you never feel for a moment, that you are away from home. We ... read more
Aniket Karn - Pune India
Trip For: Dalhousie, Dharamsala, Manali, Kufri
Location of hotel is something can be better place in manali . Like in mall road or neer to any place . It helps us reduce the time of travelling and less dependency on driver. Experience with driver was worst. He takes mny stops nd usually the stops are also not good palce where family cannot even go out and have a cup of tea.
He looks always hogh on weed .
Can be better planned according to situation .Next time I will plann everything by my self.
Sanjeev Vekta - Hamīrpur India
First of All thanks to Mr. Navneet sharma (Best Escape Holidays) for making the trip memorable for me and my wife. It was a really amazing experience. Your complement for me was really good and well arranged like candle light dinner..
Binita jha -
Hum Nov 2023 me Kerala tour ke liye gye the Hume bola gya tha ki best price me best deal milegi or kaha tha ki 3star hotel hoga per jab hum kochi pahoche to driver late tha or use English bhi thik se nhi aati thi Hindi to door ki baat hai. Driver ne hume kochi se munnar ke dauraan kisi bhi tarah ka guidance nhi diya na hi kuch Kerala ke baare me bataya. Hotel pahochne per bhi arrangement proper nhi tha. Humne saari problem email me bhi batayi thi per koi reply aaj tak nhi mila or hamare pehle review ke reply me best escape ke owner ne likha hai ki humne paise nhi diye to meri request hain owner se ki apne driver se check karein humne unko rs.14000/- tabhi de diye the.
Humne pehle rs7000/- advance diya tha or munnar me hotel checkout ke time per bhi payment Kiya tha fir thekeddy me bhi checkout ke time per payment Kiya per hamari request thi ki driver ki wajah se hamara echo point or boat ride sightseeing sab reh gaya tha jiski wajah se hum kuch amount deduct kar rahe the per aapki taraf se kuch response nhi tha.
Hume Bina paise diye jana hota to hum aaram se boathouse se subah 8bje chale jate kyoki boathouse se checkout 8am me tha per humne aapke driver ka wait Kiya. Per aapke mahaan driver ne hume car me lock karke dhamki di ki wo Hume police station le jayega. Mai bhi jaane ko ready thi per driver hi nhi le gya. Hume bhi customer legal rights pta hai or uske hisab se action le sakte the. Or jab driver ne hume station chora to unki line thi 'get out' kya aise treat Kiya jata hai guest ko?
Humne ek baar bhi ye nhi kaha tha ki paise nhi denge per koi bhi agar kisi tour ka plan banata hai to important place visit na kar paye to bura lagta hi hai.
Humne boathouse me bhi baat ki thi wahan ka charge sirf rs5000/- tha na ki rs8000/-
Hume pata hai ki south me language problem rehta hai per Kam se Kam English to aana hi chahiye agar aap is tarah ke profession me ho. Hindi ki hume koi expectations nhi thi itna to Hume samajh me aata hai.
Sorry but Hume bhi kabhi bhi future me aap jaise tour planner ki jarurat nhi hai or mai banki sabko bhi kahungi har tarah se janch karke hi decide karna.
Shuruat me best escape agent se baat karke maine kochi aate wakt best escape holidays ke liye recommend bhi Kiya tha per ab nhi karna hai kyoki apni galti manne ke bajaye ye customer ko hi galat keh rahe hain
Best escape ko bs itna hi advice hai ki aaplog apne management per dhyan de tab kisi ko assurity dein nhi to hamare jaise or bhi customer jaldi hi milenge.
Best of luck for your future.
Manisha - Tabuk India
Trip For: Jaisalmer, Jodhpur
1- Pickup/drop and travel/Driver and car condition was very good.
2- Stay and food at Chokhi dhani Jaisalmer was Average. Location of hotel is remote, bed condition was not good.
*3-Stay at Sultan camp was Good, but quality of food provided was worst. Very bed.
4- stay and food at Rajwada palace Jodhpur was very Good.
Finally it was a average tour arrangement with respect to money. Overpriced.
Representative of travel agency was helpful.
Shankar - Mumbai India
Trip For: Dalhousie, Dharamsala
Overall trip experience was good, Thanks to Piya.
Could've been excellent, if not for Dharmshala hotel room and Cab driver.
Piya was so good in communication and convincing skills. She can understand the reason and ready to accomodate our requests, wherever possible. Our plan happened just after the rains. She helped us to get the latest updates and assured things will be taken care of. It is so nice of her to check-in with us during the trip.
I took the luxury or higher package, I suppose.
Dharmshala hotel room was bad. There was a miscommunication between Best Escape holidays and the Hotel. Pictures shared about the room was kind of mixed types. And got the least best room in the hotel and it was too shallow. And ultimately we paid for something which we didn't agree for.
Yes, I asked for a different hotel instead of what is suggested. Still if it is not possible to know more about or couldn't help much in these type of requests, then it is better to inform upfront.
Dalhousie was good, the room, the food and everything.
Cab driver was good. For non-hindi speaking people, it is tough to communicate. At times, it could easily create misunderstanding between driver and us. This is the last thing which we want to happen during the trip. It is good to assign drivers who can understand English to non-hindi speaking customers.
Overall,it is better to avoid season times for these places. It is so crowded everywhere and lots of time lost in traffic.
Ratings - 3.75/5
Mehzabeen Naz - Delhi India
We travelled with family to Manali, Kasol & Tirthan Valley in the second week of June'23 through Best Escape Holidays. During our trip we stayed at Marina Heights - Manali, Chalo Kasol - Riverside Camp, Eaglet - Jibhi & at Sunshine Himalayan Cottages - Gushaini, Tirthan Valley.
Piya from Best Escape meticulously planned our itinerary and organised the entire trip from Chandigarh at a reasonable cost. The hotels & camp site provided were decent and so was the cab organised for the entire trip. Piya was very much helpful and patient in sharing the stay options & curating them according to our needs. She even went to the extent of twice checking with us during our trip, whether things are fine and as per our requirements. We fully enjoyed the snow activities near Rotang, river rafting at Kullu, Camping at Kasol, fishing n guided jungle treks at Tirthan Valley during our stay.
Thanks so much Piya for aptly organising the entire trip on short notice and for making our vacation memorable !!
Pramod - Mumbai India
Trip For: Dalhousie, Dharamsala
I had purchased the tour of 48300 for 7 days
I that I had only enjoy in Manali and 1 day in Bejji .
Manali hotel was good and well decorate my room and rest of the hotels were worst that the loggs and dharamshala waste of money and time
Individualy if i had made the plan I can do much better then this company
Medi Yamini - Chennai India
Trip For: Kullu
They are very good in providing the service. We enjoyed our trip.
Sameer - Kalyan India
Trip For: Amritsar, Dalhousie, Manali
Not a great experience, the hotels offered them were almost like 7-8 kms away from the main centre and very remote. Have ordered for additional mattress which was never given. The site locations mentioned by them were just names and not the locations really. The only good thing I can talk about is the driver who was very co- operative and helpful.
Tushar Parmar - India
It was a great experience in South India Family tour of 14 Days. Special thanks to Mr. Vikram Bodh & Mr. Ajay and the entire team of Best Escape for making it memorable.
All the places are too attractive and stunning. You managed all this stuff very delightfully.
All the given hotels are fantabulous and added that the driver (Akhil Bhai) is also too much family friendly & cooperative
Package me job bhi mention tha everything was the same (Hotels, Rooms, Foods & transportations)
Hamara ye 14 din ka tour tha jisme hum Cochin, Munnar, Thekkedy, Alleppey, Kovalam, Trivandrum, Kanyakumari, Rameshwaram,Madurai, Kodaikanal, Coimbatore or Ooty cover kiya. Hamari puri family ne bahut enjoy kiya pure tour me
Again special Thanks to Vikram & whole team for making this trip memorable
I specially recommended to everyone to plan your trips through Best Escape Holidays.
RAGHUPATHI - Mumbai India
Trip For: Dharamsala, Manali, Shimla
Recently we had a visit to Simla, Manali, Dharmasala & Dalhousie for 8N/9D. Vehicle provided is worst 12 seater provided for 15 people. They are interested in money not in showing places. Beware of contact person calls himself as Manoj - he talks sweetly fooled you at every moment.
Abdul Kadir - Mumbai India
Trip For: Amritsar, Dalhousie, Manali, Shimla
Trip was planned well. Things highly recommended that can be improved are the choice of hotels. They need to provide better hotels options, since the ones visited by me, we faced few very unpleasant experiences and are not kid friendly at all.
Nalini Prasad Borkar - Hyderabad India
Trip For: Kullu, Manali, Shimla
It was worst escape.from day one Mr.Manu started asking for money to be transferred to different accounts to save GST.everyday they would ask us to pay for hotels or some other account without which driver would not start his trip we never expected thisas we had booked our trip three months prior.also some of the places there driver didn't knew as it was his first ever trip with customer.
Anoop - Bengaluru India
Trip For: Amritsar, Dalhousie, Dharamsala
Thank you for connecting us with your partner - Great Escape holidays. Ms. Piya Sharma was great with the arrangements and taking care of the requirements end-to-end. Also appreciate that she / her team was constantly checking with us to ensure that everything is as per the commitment provided by them.
It was a great exprience right from the time we got picked up from the Airport until the drop.
R L Gautam - Lucknow India
Trip For: Alappuzha (Alleppey), Kochi (Cochin), Kovalam, Munnar, Thekkady
Hotels booked by the tour operator were worst. Hotel Alpas at Manali was not good and location was not upto the mark. Hotel Alpine Hildren at Shimla was worst not reachable.
Saurabh Chavan - India
It was wonderfull experience throughout the journey. Specially Thank to Best escape holiday and Ms.Piya Sharma for the arrangement. She quided throughout the journey and also the driver Mr.Sanjeev Vekta was excellent and was safe.
In himachal it was like heaven on earth.
Thanx to Best Escape holidays,Ms.Piya Sharma and Mr.Sanjeev Vekta.
Please do go through Best Escape for the trip
Projwal Sharma - India
I had a great experience of honeymoon tour bcz of Best Escape and Piya...
Special thanks to Piya for the best and convenient arrangement for me. Thanks!
NILAY THAKAR - Chhindwara India
Trip For: Amritsar, Dalhousie
We had very bad experience with Best Escape Holidays, especially with Piya she was clueless for whatever queries we raise/faces, there was a major communication gap between team Best Escape (Tour Organiser, Cab driver, Hotel and all other peoples), for small query we have communicate to each and all and answer were different, we have massive hassle bassle on very first day @Amritsar Airport to Hotel, we roam around 2+ hrs in Amritsar just to find out hotel (imagine the situation with 1.4 year infant), on top of that tour guide was blaming on Hotel and vise versa, in fact tour guide expect us to give them each time but not even single time she called us for any update regarding tour update.....
On top of that Piya and her payment team very well in contact/follow-up for payment, seems like they only had interest in payment, even they sent cab driver from Himachal Pradesh (Driver were best no issue with that) and telling us he is local person (They basically lied), but in vain he was not even knowing location of hotel (imagine i am dealing with Google map, wife is handling crying baby, driver is clueless & Amritsar Small road and traffic).
On top of that i asked them for resolution/solution for this mismanagement they were not having answer for this (We are sorry/apology was the reply from their side), in worse case scenario his team mate Ajay threat me (Sir aab aap metter badha rahe ho ye accha nahi hoga) when i hold their renaming payment due to this issue on last day of Dharamsala, they literally wont let us check out from Dharamsala Hotel (When i already told them in written WhatsApp that i will not hold any of your money just give me proper resolution)
Issue arises day 13/02/2023 but till 17/02/2023 they fail to give any resolution, in fact they refused to accept this horrible missed management (that was more than worse), only thing they were needed was money but no any service against it, WORSE TOUR EXPERIENCE OF MY LIFE "HIGHLY NOT RECOMMENDATION TO ANY ONE"
Vivek - Mumbai India
Trip For: Jaisalmer, Jodhpur, Udaipur
Not having information on cities and tour guidance for the trip organization.
Dhanoop MV - India
Enjoyed a lot at Manali. Thanks to Bestescape for providing a good package and its staff Ms. Tanuja mam for being in touch for the guidelines during our entire trip...