Dear Harsh

Really apologise you feel that but our every call is recorded and we crosscheck everything we did not even send you proposal as from your side bad words were spoken ,like to tell here also all our employees are well graduates and gone through every quality check they also have some self respect, you said to our employee that "Chal Chal Nikal' without any fault so our employee disconnect the call by saying Chal Nikal.

So we did not even offer you services .

Dear Sanjeev

First of all we never denied about your land part refund moreover we refunded you Rs 40000 although you cancelled your booking when it comes in non refundable slab still we committed you refund of land part. Sir with due respect like to tell you due to pandemic from 19th march 2020 everything is lockdown in whole world and while booking your package our team well informed you that Air asia is non changeable and non refundable but still you wrote a mail to cancel the whole package on 4th march 2020 .

After all these things we understand the value of your hard earned money we fought with air line for almost 2 years still they replied that this booking is non refundable .So how can we will give refund which is non refundable .

we always there for your assistance but sir kindly understand our side too as money is not with us if we will get refund from airline definitely we will refund your money .

we request you do not put any wrong reviews like above as its matters to our growth a lot. We fought for you with airline a lot ,we have all proofs of those mail chains .

Hope you understand our side too.

Thank you

Thanks a lot Sir for your kind words . We will look forward to plan your vacations in future.

Thank you sir for your kind feedback. We will look more tour from your side in future.