Very poor communication. Operator's local agent knew nothing about our itinerary. Change Hotel Daily so everyday our time wastes in packing and unpacking. Waste one complete day while return from Havelock. Hotel was booked at hotel for a couple with a KID instead of 4 adults. Hotel manager told the room was booked a day b4. At portblair Our luggage dumped in the Hotel's dumping yard in our absence (on the day when we were at Havelock). No receipt provided of our payment even after regular reminders from day 1st. Everyday we ask to take us to Shivhare Tour's Ofiice but local agent was not ready (don't know why ?) I with my family sit on the road side in a bright sun (1.00 - 2.30pm) and the Mr. Prakash (called himself owner of STT) discussing and discussing but didn't ask for a single time to check in Hotel at least. Poorest Services I got in last 22 years of touring. Ican not recommend this fellow to anybody.
25 Feb 2015
Dear sir - thanks for this review. you take standard package in hotel velocity standard room. it is a budget hotel but we provide 3 star hotel hotel classic regency 2 deluxe room but you ask you want to stay in one single room. as per hotel policy only 3 adult can stay in room instead of four adult, you take suite room instead of deluxe room. second thing if you check out from room for going to havelock but you lock the room instead of vacating room. we always provide 02 rooms but you deny. you ask for rangat island hotel bill that place was not in your itinerary so we can not provide.
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