We are kind of travel freaks and we always prefer to book everything by ourselves. But this time we were only 2 people and had managed to get last minute train tickets to njp. So we thought of North Sikkim trip(Gangtok,lachen, gurudongmer, lachung,Gangtok) and to make everything easy at the last minute we opted for this travel agency based on their reviews.
They provided very good deal, good hotels with food packages at great locations, provided good cab service, very good driver and all other things were neat and hassle free.
Mr. Kameswar was always very helpful and responsive. Both me and my husband are really happy with their service and will want to book our next trip with them going forward.
The only thing which I felt could have been better, was to let us know in advance, regarding the room heater policy in lachen and lachung from his end. Actually due to Sikkim govt's rule, no hotels are permitted to provide room heater, electric kettle in lachen, lachung. But we did not know this in advance. Knowing the same, we could have made some alternative arrangements on our own.
Other than that everything was perfect.
Hope to book further trips with them.